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Lumia 710 picture message

Counsellor
leucarum
Posts: 30
Accepted Solution

Lumia 710 picture message

Several people have sent me picture messages and all I see is a note saying "get media content now",so I press on this and nothing happens,cant recieve any pictures at all.

Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: Lumia 710 picture message

Hi leucarum,

 

Thanks for posting. You will need to install MMS settings to receive these messages. IF these settings are available on the SIM they would be read and set when first starting the Lumia. After that you can use the app 'Network Setup' which you will find in the Nokia Collection on Marketplace.

 

Install and run this app and select your operator or alternatively you can set the Internet and MMS settings manually.

 

Let us know how you get on,

Kosh

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Counsellor
leucarum
Posts: 30

Re: Lumia 710 picture message

no its not solved dont understand any of this all other phones I had just did it!!!!!!!!!
Advisor
south01
Posts: 12

Re: Lumia 710 picture message

Its your network provider, ask them to send settings to phone as this happened to me a few years back
Registered Member
appydavid
Posts: 1

Re: Lumia 710 picture message

Thank you for your informations.......
New Member
jeremykh68
Posts: 5

Re: Lumia 710 picture message

After setting the phone you need on data mobile to received the MMS. If your phone have been setting received the MMS will be FOC.
Registered Member
ankrotachi10
Posts: 1

Re: Lumia 710 picture message

how do you install mms settings?  this still will not work for me

Registered Member
jennyh
Posts: 1

Re: Lumia 710 picture message

I had the same problem and was luckily enough to figure it out from above discussion.....

1. go to market place

2. go to "nokia collection" and look for "network setup"

3. install "network setup"

3.5. if you cannot find "network setup" under "nokia collection", please go back to the market place window, click the search button (looks like a magnifiying glass). and type in "network setup"

4. after "network setup" is installed (it should show on your app list), please make sure your data connection is on and it is on "roam" (not sure which one let you read the picture msg but i did turn on both and it worked)

5. go back to your text msg and then click "get media content now", it should show "getting media content", and you should be able to read that msg.

 

To turn on data connection and roam:

1. go to app list

2. click "setting"

3. choose "cellular". data connection and roaming option should be in this window, turn them on.

 

Hope this gonna help you, at least this is how i did it :smileyhappy: