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Lumia 710 screen not responding while charging

Advisor
hpad06
Posts: 11
Accepted Solution

Lumia 710 screen not responding while charging

I am using a usb charger to charge my lumia 710.

 

I notice my lumia 710 screen not responding to touch while charging, all the physical buttons are fine, but screen is not, that means I can't receive call or view apps while it's charging. I unplugged the usb cable, then it is back to normal. As soon as I plug back in, the screen stops working.

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Advisor
LevonX
Posts: 7

Re: Lumia 710 screen not responding while charging

faulty device. replace.
from 3310 to N97... what a trip.
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Professor
Posts: 365

Re: Lumia 710 screen not responding while charging

Do you see the same issue with the mains charger? if not what is the current rating of your car charger? if it is <600ma I would recommend trying another.

 

Good luck

John32
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New Member
evamariagomez
Posts: 1

Re: Lumia 710 screen not responding while charging

It happens to my 710 when using a samsung charger. Using the nokia provided one or an HTC it works as expected.
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Registered Member
Jurij_
Posts: 1

Re: Lumia 710 screen not responding while charging

[ Edited ]
Same problem with Lumia 800 and Nokia AC10 charger, the provided AC16E works fine.
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Registered Member
user71055
Posts: 2

Re: Lumia 710 screen not responding while charging

i am using lumia 710..august 2012 packing..i am having trouble with the touchscreen as it becomes unresponsive sometimes.the keys function properly,its just the touchscreen dat is not responding. i would like to specify that this didnt happen while charging, like some other users have reported. i am having problems in disconnecting the calls too, sometimes. i thought that this problem had been solved by nokia.

plz help me out.

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Registered Member
hc_andy
Posts: 2

Re: Lumia 710 screen not responding while charging

I had issues with this today when I used the micro-usb to charge my lumia 710 from my PC. It halted everything and I was unable to swipe and tap. The physical buttons still worked but are pretty useless if you can't swipe/tap. The funny thing was I thought a reboot would fix this but after holding the power button for a few seconds I got a message on the screen to swipe down to confirm this action - Hello I can't swipe/tap !! Anyways after a few tries of attaching the usb cable, the issue fixed itself.
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New Member
alessia_89
Posts: 2

Re: Lumia 710 screen not responding while charging

even myself i have this problem when i charge my nokia 710 to the wall charger it becomes unresponsive altough my boyfriend which has this same model can use it i cant.and i dont know what to do because it is very irritating !! hope you can help me out please !

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