Same problem here, headset detected as plugged. So i insert a toothpick into the headset connector, move it arround very carefully and start working.
I got the same problem with my nokia lumia 800 BUT the phone is a survivor and will heal itself... If it doesnt i'll probably send it to nokia care.
I had problem with my Lumia 800 where I had no audio sound on any calls - i.e.. I couldn't hear anyone. I installed the Diagnostic App by entering ##634# and ran that through...it didn't identify any problems. I then went through each category individually and eventually ended up in 'Audio Loopback' where I set the Loopback to 'Earpiece'. I then gained control over the audio up/down switch on the side and managed to get my audio sound up to 10...it had been on 0 (?) Whereupon....hurrah...hurrah...hurrah...i got the audio back on my incoming calls.
Hope this helps!
I ran the diagnostic code over my lumia 800 and with the audio test the problem was solve... I can ear my call phones again without de headphones. But I'm affraid with that problem... It seems that the problem can easily back again I hope that doesn't happen.
i joined this forum to check out my phones no sound problem.Tried cleaning jack socket with paperclip and now phone working again,cheers for the advice.
I have tried all this and reached the same conclusion. Do you think there is a way of tricking it into thinking that the headphone is disconnected? Maybe there is a nokia equivalent of the iPhone jailbreak which can help achieve this?
I have exactly the same issue. It was working all right and suddenly the sound went off on its own. Don't know how to fix it. I have tried everything. I can now only use my phone on speaker. What nonsense is ithis. Please somebody advise me what can I do to resolve this issue.
i already detect my problem...and my problem is lumia 800 stuck on jack mode... and it is unable go back to speaker only at headphone/earphone mode.. i need help got this since go offroad racing... .help me maybe this is the cause that it might have something inside? .. the jack???
It's not at all a problem.
Solution - Insert your headphones or headset and listen to a song, be cool, and then remove the earpiece. Now your speaker and every sound components works normally.
This is beacause when you remove your earpiece very faster then sometimes the phone got stucked and it thinks that, the earpiece is still connected and so the problem occurs.
Windows Phone is a great mobile OS until you know how to use it.
I have had a Lumia 620 for a while now and seem to have inherited the speaker problem others are reporting with their various Lumia phones. This problem has been going on for weeks much to my frustration and I've had the phone replaced and a replacement SIM and the issue was still present.
Like most of you the phone would allow me to dial out but I couldn't hear it ring, it was show as dialling and would connect to the person i rang, but I couldn't hear them.
If people rang me, it would ring, i could answer it but again could hear nothing.
All other tones on the phone worked fine, ie ring, key presses/bleeps.
I took the phone to a nearest service provider store and they had no idea how to fix it either.
Having read through suggestions tonight on this forum I am happy to confirm my problem is resolved so thanks for everyone's help! To share, the problem was caused by something being inserted into my headphone jack. In my case, I bought a new case which came with a mini stylus and thought the phone jack socket was a good place to pop it into as it was secure and meant I wouldn't loose it.
Having removed the stylus and rang out, got someone to ring me - the problem is resolved!!!! This forum and the comments of those of you who post on it have managed to sort in minutes what those professionals I have contacted have failed to even diagnose
You have made my night - thanks again..................xXx