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Re: Lumia 800 - can't use headphones

New Member
Posts: 3

Lumia 800 - can't use headphones

Hello here,


My name is Adel and I would like to get some support for my Nokia Lumia 800.


Basically the problem is that headphones don't work with it, the phone doesn't recognize them.

I checked for dust, nothing.

I resetted it, nothing.

Tried to get to an earlier version of windows phone? Nothing.

Tried to change headphones, nothing.

Sent it to Nokia local store, after two weeks, i got back my phone with headphones finally recognized by the phone, but it was a short glory, one day later, the same problem is back. No headphones can be connected to the phone. And, I used the headphones that were given in the box when i bought the phone.


I really have troubles finding a similar solution over the net, feels like I am the only one in the world experiencing this issue


So guys, I would really appreciate if you could help me fix it please. 


Thanks and regards,


Adel Blackburn.

New Member
Posts: 3

Re: Lumia 800 - can't use headphones

Let me also add that when the headphones are plugged in, the sound comes out from loudspeaker.

Just making sure. thanks :smileyhappy:

New Member
Posts: 3

Re: Lumia 800 - can't use headphones

I don't want to sound rude, but please i need help. 


Thanks for understanding.

Posts: 476

Re: Lumia 800 - can't use headphones

Take it back to where you bought it. You have a hardware problem which they didn't fix.