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Lumia 820 blue screen

New Member
Posts: 2

Lumia 820 blue screen

I have been searching for 2 hours for the insgructions on how to do a hard reset, or factory rest on my BRAND NEW  820 which will not turn on and only shows a blue screen. 


How do i reset the phone?  I have been reading lots of posts that say to do a hard reset, but no one says how.  There are links to the Nokia site, but they do not open?!  They say, "we couldn't find that page"!!


please help!!  I haven't even put a sim card in it yet and it is already a blue screen of death device!!!???



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Mobile Overlord
Posts: 19,627

Re: Lumia 820 blue screen

Various Reset methods are shown in THIS thread. If nothing works take the davice back to the retailer ...

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