I have been searching for 2 hours for the insgructions on how to do a hard reset, or factory rest on my BRAND NEW 820 which will not turn on and only shows a blue screen.
How do i reset the phone? I have been reading lots of posts that say to do a hard reset, but no one says how. There are links to the Nokia site, but they do not open?! They say, "we couldn't find that page"!!
please help!! I haven't even put a sim card in it yet and it is already a blue screen of death device!!!???