12-04-2012 22:24 - last edited on 13-04-2012 6:40 by Kosh
The Nokia Lumia 900 got BRICKED within a week of getting it....
Here is what happened, last night I could not get my phone recharged on time and as I was doing something the phone suddenly froze and died as it had ran out of juice. I left it there in that state for awhile and then plugged into wall...first the bottom three buttons lit up, a white screen, then a big battery showed up with with a bit of red charge, then a nokia page and then finally an att page with the words "rethink possible".....and it shuts off and starts this loop.
30-04-2012 18:10 - edited 30-04-2012 18:11
I let my Lumia 900 drain 100% also and now it will not charge or boot.
On my wall charger, I let it charge all night. Every couple of minutes I would hear it vibrate, light up, then shut down. In the morning I noticed it did not charge and was doing the same thing.
I then plugged it into another wall charger. This time it did the normal key light up, white screen, then battery charging screen. After 10 minutes or so, it went to the Nokia splash screen, then just hangs on the At&t screen for about 10 minutes then reboots.
I have yet to get it charged. It just seems to boot loop. Possibly it thinks it's ready to boot with enough juice, It boots, then does not have enought juice to continue and shuts down. I really don't know.
I have a replacement coming today, but it would be nice if I can get my pics and files of this one before i return it.
I have the same problem for a week now - trying everything to charge it again. Nokia customer support is no help. Does anyone know how to fix this issue? OR should I just return it for a new phone - which is a big hassle to have to reload all the apps and data.
Same story overhere. Battery got drained and was never able to get the phone accros his boot screen.
Went to Nokia Care in dubai and they had no clue and didnt want to accept it for repair since it was not bought in Dubai. So stuck with an expensive brick, gave it a nice location in my collection of failed devices. No more Nokia.
Am so disappointed for something what is supposed to be a flagship affected by a silly firmware bug like this.
Had the same issue when I let the battery die.
Found the following works (as a workaround of course)
Plug in phone for a few minutes to let it build a bit of a charge, loop power on/off starts.
During the loop unplug the phone at the white screen.
Nokia logo should show up, and phone should start booting, at this point I plug the cord back in.
WP7 loads and phone starts charging.
Now given that I've owned a Focus, and we have 710 in house as well I've found on all 3 models of WP7 if the battery is left to drain completely and you plug it in to charge it will charge until there is just enough charge to boot up the phone then boot up and during the boot up it's not charging. Once the phone has booted up it starts charging again.
I've tested turning off the phone when the battery isn't dead and then plugging it in. It does the following:
Lights up, white screen, vibrates, then turns off.
Then it boots lights up again, white screen, nokia logo, boots WP7, vibrates to indicate charge has started.
I think based on that whats happening with the 900 when its battery is dead and it's plugged in to charge it's getting what it thinks is enough charge to boot, booting losing a enough of a charge during the boot (where the charger isn't charging it) and then turning off and on again stuck in a cycle. Or possibly when it thinks it has enough of a charge to boot it doesn't actually have enough.
Either that or it's having some sort of issue with the charger connected during boot that doesn't happen when the battery isn't completely drained.
Basically when the boot up loop is happening it's not got enough charge to boot and because it's booting it's not charging and gets caught in a cycle.
Pulling the charger during the white screen, waiting for the nokia logo and then plugging back in seems to get around the issue, but I'm guessing this is a bug with the design of the phone that will need to be fixed (hopefully in a firmware update).
Just found another method tonight testing again. This works much better as you don't have to get the timing as right as my other method.
While it was stuck in the power on off cycle I held the power button down until the Nokia screen came on. Took holding it for around 30-60 seconds.
Hopefully that helps some.
that's effectively like taking your battery out and putting it back in. kind of like a soft reset. have you tried holding both volume buttons and power button (maybe also camera)? that's the other soft reset method.Í
23-07-2012 22:33 - edited 23-07-2012 22:36
Same issue for me. I tried all the different possibilities (soft reset, hard reset, connect to Zune, put in charge mode as described here) and nothing works.
AT&T store confirmed the issue and told me it happened for a small percentage of phones...
I guess the only solution is to change the phone...
My Lumia 900 was drained today for the first time so I went on panic mode since it was my 2nd unit from Nokia. (first problem was internet sharing but that's another story).
I read all your posts and several of them helped me to revive my Lumia within 2 hours since it drained.
Most important is to charge the unit long enough to regain enough power to turn on. Then I followed the first 2 bullet points of this link:
My 900 lit up for the first time but switched off again. I plugged the unit to a wall outlet again and try to power on when I saw the white screen, I tried what Cthulhu1138 posted above and the screen flashed the big red battery indicator. I waited for some time like what carloangela mentioned above and now my 900 is up and running without resets. Thanks to everyone!
How exactly do you accomplish recharging it without turning it on?
This is my issue, other devices stay off when I turn them off. When they're charging, they stay off -- Droid Eris stays off, Nook stays off, Vita stays off, PSP stays off, my laptop stays off. If the device just stayed off (when charging from no battery) , like nearly every other device on the planet, then I could get some charge up.
This is a known problem with Nokia phones. As mentioned above, the solution is to hold the power button pressed for up to 40 seconds (until the phone vibrates and turns on).