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Lumia 920 broken, serial number?

Registered Member
Bluegypsey
Posts: 1

Lumia 920 broken, serial number?

I've had this phone for about 3 months now and when ending a call, the phone screen cracked rendering the touch screen unusable, I'm trying to sort this out but 3 and Nokia are asking me for a serial number, I don't own my phone box anymore and I'm unable to get onto the phone, is there any other way to do this?
Mobile Guru
rayhipkiss
Posts: 3,956

Re: Lumia 920 broken, serial number?

The serial number (IMEI) is printed on a sticker inside the SIM tray. 

Mobile Guru
rayhipkiss
Posts: 3,956

Re: Lumia 920 broken, serial number?

I should have pointed out that you need to remove the SIM holder then tilt the phone to allow the SIM tray to slide out where you will find the serial number on a sticker along with the model name and product code of the phone.