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Lumia 920 fails to start. Error message: "Windows ...

New Member
darube
Posts: 2
Accepted Solution

Lumia 920 fails to start. Error message: "Windows failed to start"

My 8 months old Lumia 920 suddenly drained on battery and now fails to start despite being connected to the charger. I have tried both soft and hard reboot, with and without SIM. I get a DOS-style error message stating "Windows failed to start" . It keeps rebooting but still ending up in the same error message every minute or so.

 

Any suggestions on what to do?

 

thanks

 

Fred

Mobile Overlord
scoobyman
Posts: 10,000

Re: Lumia 920 fails to start. Error message: "Windows failed to start"

[ Edited ]

As you have followed advice in this resource it seems that it is now time to return device to a Nokia Care facility unfortunately: http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-Lumia-920-shut-itself-off-and-now-won-t-turn-on/m-...

 

Is there any reaction if if you connct device switched off via USB to PC?

Happy to have helped forum in a small way with a Support Ratio = 37.0

New Member
darube
Posts: 2

Re: Lumia 920 fails to start. Error message: "Windows failed to start"

hi, I agree it's some non-fixable sw issue...too bad. connecting it to my pc just re-start the reboot cycle...