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Lumia 920 won't restart after update!

Registered Member
MrMalcontent
Posts: 2
Accepted Solution

Lumia 920 won't restart after update!

Apologies fro first message on the board being one of panic but:

this evening I performed the 1308 update as advertised; went in to look at the phone after leaving it for a while only to find that it has shut down and won't restart!

The phone was sitting on the charging plate at the time of update. It has been plugged into a USB charger for the past 15 minutes and there hasn't been any improvement.

I have searched the boards here and though there are reports of major issues with connectivity, etc. I haven't seen any reports of this!

 

Would really appreciate any help and support as I feel completely lost now! I need the access to the phone!

 

Many, many thanks in advance!

 

Mobile Overlord
scoobyman
Posts: 10,000

Re: Lumia 920 won't restart after update!

You could try measures outlined in this resource, otherwise a visit to Nokia Care facility beckons:http://www.nokia.com/gb-en/support/troubleshooting/?action=singleFAQ&caseid=FA140408_en_US

Happy to have helped forum in a small way with a Support Ratio = 37.0

Registered Member
MrMalcontent
Posts: 2

Re: Lumia 920 won't restart after update!

It's back!!!!

SOft reset - but no harm to you Nokia! Nothing like scaring the pants of a bloke!

:pinch: