Nokia Lumina 720 - 1 Week Old. Won't switch on. Battery is fully charged.
Was very impressed with the phone until now - am considering returning it and getting something else.
Grateful for any advice as to how to start it. Or am I wasting my time?
Solved! Go to Solution.
16-05-2013 19:07 - edited 16-05-2013 19:15
If you are sure the battery had sufficient charge then try this..Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds).
If needed leave the phone on charging for about 30 minutes and see if it comes to life on its own. If not try the reset mentioned above again ..
You may also try the procedure mentioned in Message 4 HERE
17-05-2013 13:23 - edited 17-05-2013 13:23
Thanks for your help it worked perfectly.
Any idea what is actually hallening - is it a software problem or is there a physical defect with the phone?
May be a software glitch .. Don't worry as doesn't seem to be anything wrong with the hardware ..
Hope you have checked whether your phone is upto date .. (settings-->phone update-->check for updates..)