Hi, I am unable to connect my lumia 520 to Internet using my home wi-fi connection. Nor am I able to connect to my Nokia account from my phone. I know it is using the wi-fi connection because the nokia music works. Is there something else that I need to do?
I am facing the same problem !! How do you correct it?
I am too facing a similar problem. My Lumia 520 is connected to my house's wifi router but the phone could not browse the internet. Seems like there is no internet connection despite connecting to the wireless router.
Hope to get some ideas to resolve this problem.
Thanks for the advice, Unfortunately I cant update the phone because it wont connect to my router. When i try to update using my mobile provider connection it just tells me to connect via Wi Fi therefore a catch 22 problem im afraid.
Can somebody help with instructions on how to connect my Nokia Lumia 520 to the internet please
Can you be a little more specific? Via Wi-Fi or 3G?
Same problem here with a brand new Lumia 520. It's connected to my home wifi (and I can see it listed as a device when I log into my router), but the browser won't load any pages. I'm hesitant to download a software update over 3G as it might be huge... Any ideas very welcome.
This phone IS the worst buy ever for me i cannot download at all & when i took it back to tesco (where i signed up for 2 year contract) they couldn't help nether HINT dont use tesco mobile. I asked them to take it back but no joy there either.
A VERY UNHAPPY NOKIA USER.
Please help purchased a nokia 520 as a present I am at my wits end as cannot use the internet on my phone as there seems to be a problem with connection but is showing connected PLEASE HELP!!!!!!!!!!
Had a similar problem, the phone found the wifi but wouldn't connect. I tried the soft reset and it worked a treat. Thanks. Had to press the buttons a few times to get the timing right.
01-01-2014 11:27 - edited 01-01-2014 11:28
CAN ANYONE FROM NOKIA EXPLAIN WHY THEY HAVEN'T PICKED THIS PROBLEM WITH THE PHONES CAN WE SEND THEM BACK? MUST BE THE WORST PHONE IN PHONE HISTORY MINE IS ON A 2 YEAR CONTRACT & TESCO WHERE I GOT IT FROM CANNOT HELP OR WON'T HELP.
A VERY DISGRUNTLED NOKIA USER.