Pls. help. I can't connect to my wifi at home. all of us using other phones can connect but my lumia can't. upon checking my router settings, there is no problem, and also i consulted my internet provider about that. i can connect to other wifi,but never at home., what seems to be the problem? i am very disappointed about it. i just bought my phone about 3 days ago and i can't enjoy it.
i too have same problem...I just purchased nokia lumia 710 i am not able to connect to wifi network .every time i try to connect it says unsuccessful
06-08-2012 18:59 - edited 06-08-2012 19:00
I have lumia 610, but in general I can connect to home wifi (bsnl connection). But sometimes suddenly the mobile will get disconnected from wifi (i.e. I'm not able to browse) even when I can access wifi on my laptop. The mobile remains in "disconnected state" for 2-3 hours or so.
@Nokia engineers, is this a software or hardware problem ? Should I ask for handset replacement ?
when i want to connect my home wifi or college wifi it showin just searching then no network what it seems poblem in that plz tel me who knws ant then how to update my phone with out any WAN connection?
Have you found the solution to connect nokia lumia 610 to wifi? i also having the same problem... can you teach me how did you connect your phone to the wifi?
You would be informed upon your 610 should update be available although you would need to install Zune uon PC:http://www.nokia.com/gb-en/support/product/lumia61
Happy to have helped forum with a Support Ratio = 42.5
I really don't understand. I updated, restored many times and turned wifi on and off again and again but still, the problem exists. The problem is: I cannot use the internet but is still connected to a WiFi network. Not literally the whole day but it crashes repeatedly and also it freezes many times.
Hi Nokia team, I have a problem with my Lumia 610 which I bought a month ago. It can not connect to my home WIFI network.
I have to turn off the modem, turn off the wifi on lumia and then restart modem and enable the wifi on lumia to be able to connect. Also in this case the problem is that the connection is lost after a while. (2.3 hours). Moreover, if I turn off the modem , when I restart it the connection is not automatic.
It would be great have no problem with wifi on my new nokia
Having same problem myself. I have a BT Home Hub 3 which the following connect to iPhone4 (2), iMAc, Macbook, Macbook Air, Apple TV, PC, Wii,iPad 3 and Kindle. Network seems to work with everything else. Rebooted router several times, changed channels several times. Hooks up briefly sometimes after changing channel. Switched phone off and on as well with hard reset. Only thing haven't done is completely wiped phone and restored to factory defaults.
Any ideas? Will have to change for another brand of phone if it doesn't resolve itself in the next few days.
Having same problem, having bought the the phone in Uk last week now wont connect to home wifi unless a reboot router every time not very happy have done all of above to no avail even ckecked for phone updates . Come on Nokia sort this out.
I have a BTHome and have the same issue; but not at work that has a LinkSys Hub. I enabled the BT Open settings and reset ym channels from Auto to ch1 and back to auto.
I am still not able to connect to the hub, but cn connect via OpenZone.
I think it is a combo of channels and auth method. It is a very disappointing issue with the phone....
10-09-2012 15:29 - edited 10-09-2012 15:31
ijros I dont think it is a channel problem as I have scaned and as there is no other wifi channels in my area so its up to Nokia to sort out but as they have just launched their windows 8 phone will they be bothered? Over to you Nokia
My wifi router is a BelkinG and the security is set to WPA and TKIP would the phone connection problem be solved if I changed to WPA2 peronal and AES and if so will this affect my laptop (2yrs old)and wifi printer only 3mths old .I am a bit reluctant to play with the settings as dont want to muck up printer and laptop.