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Nokia Lumia 720 not charging

New Member
Posts: 1

Nokia Lumia 720 not charging


I bought a Nokia Lumia 720 close to 2 weeks back and from the past 2-3 days i am facing battery issues.

Firstly the battery discharges very fast so i closed all the internet application but it did not improve the battery life.

Now when i charge the phone , the phone is continously discharging while on charger .i.e. the charger is currently plugged in but the battery is reducing from 35 % to 17 % to 10% to now 7%.


I tried shutting it down , but then it would not start for about 6-7 hours.

I tried Soft reset ( volume lower key + power key + camera) but that did not switch on the phone.

My worry is if i now shut down the phone , it will not switch back on.


Please advice , is the battery faulty or the connector. I will be visting the nokica care tomorrow as today they are all shut.

But any immediate assistance would help.