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Re: Nokia Lumia 820 - freezing / crashing frequent...

Contributor
msti
Posts: 5

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

I have the same problems exactly as u describes!!! But it not freeze in night when its in charge, nut all other symptoms are the same 😞
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Registered Member
kozgab
Posts: 2

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

Hello.

 

My nokia lumia 820 is freeze sometimes too :smileysad:

I recorded yesterday a 5 minutes way in the car (with the stock camera software) and when I stopped the phone freezed and rebooted.

 

And I had a freeze while a navigate with the drive software.

 

How can I stop the freezes?

 

Thanks.

Gábor

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New Member
Veki
Posts: 1

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

I have bought a lumia 820 which turns off randomly even if the battery is charged. To put it on battery needs to be removed and reinserted. any help or should I ask for replacement

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Registered Member
Nitin1987
Posts: 1

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

I have Lumia 820 & it freezes when i switch ON internet sharing(wifi BLUETOOTH OFF) then turn ON Bluetooth to receive a file. How to swich off when it freezes coz only way i know it offs by removing battery. pls help on this.
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Registered Member
AngeloOrlando
Posts: 1

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

Same issues on my 820.
I've counted at least 1 freeze for day.
I bought it 7 days ago. Firmware was already updated to last.
I'm a bit disappointed.

P.S.
I had for last 26 months a Windows Phone 7.0.
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Registered Member
cjenk114
Posts: 2

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

I've posted this on a few sites, never really bothered with this site as I've never seen any responses from Nokia. Their support people tell me they don't read the posts here.

 

Anyway, I have had the same issues with my 820. I've done factory reset, turned off bluetooth, internet sharing, even put it into flight mode and it freezes every night on the charger. I've now narrowed it down to the Nokia chargers. The phone will invariably freeze if left charging overnight either using the Nokia wireless charging pad or the Nokia wall charger that came with the phone. When using an after market charger it never freezes. I've called Nokia and they want me to send the phone away by mail for some unspecified amount of time while they "look at it". I can't afford to be without my phone as I travel a lot and I cannot afford to be out of contact. I need this phone fixed. From what I've read on other posts, it seems to be affecting manily early versions and there is conjecture that older components were used in the early manufacturing process.

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Registered Member
VladoBg
Posts: 1

Re: Nokia Lumia 820 - freezing / crashing frequently - should I return it?

I have the same problem. Is there any way or procedure how to check if it is hardware mailfunction or is it cousing by some app.
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