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Re: Nokia Philippines issued me a replacement Lumi...

New Member
jtphl
Posts: 1

Nokia Philippines issued me a replacement Lumia 920 with different IMEI!

This is just so strange, Nokia Philippines issued me a replacement Lumia 920 which they claim as brand new with the following questionable factors:

 

Model code doesn't match the unit, unit is black so that's 059R616, but model code in SIM Tray is 059R618 which is for yellow

 

IMEI in *#06# doesn't match the one on Sim Tray

 

##634# Colour + Variant, it's not 00:00:00 and doesn't mention any color, it just says default. I can remember my original phone says BLACK

 

Mobile Overlord
adrianhughes
Posts: 10,343

Re: Nokia Philippines issued me a replacement Lumia 920 with different IMEI!

as this is a user to user forum only for Nokia products and services, you will need to persist with Nokia Care regarding your issue mate: http://nokia.com/support