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Picture messages

Registered Member
ClaireLmilne
Posts: 2

Picture messages

When I first bought my Nokia (Nokia lumia 520) i was able to receive picture messages fine but now suddenly it won't let me open/view and I keep getting sent the messages without the people actually sending them. Is there any way I can fix this?
Mobile Guru
rayhipkiss
Posts: 3,956

Re: Picture messages

Couple of things to check for MMS to work correctly, make sure you have an active mobile data connection (3 G or 4 G). And also make sure the date and time are set correctly on the phone.

If the problem persists you can try a soft reset by holding the volume down and power buttons together until the phone vibrates and restarts.
You should also check that you have the latest system application updates. The easiest way to do this is by installing an application from the store such as Sysapp pusher.