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Problem with deleting temporary files on Lumia 820

Advisor
Ondřej
Posts: 12

Problem with deleting temporary files on Lumia 820

Hi,
I've got problem with deleting temporary files on my Lumia 820.
In the Storage Check it indicates 1GB of temporary files. When I tap on the "clear" button, three dots symbol appears and after while it indicates 1GB again. What should I do to erase these files? Thank anyone for help.
Mobile Overlord
cjlim
Posts: 17,015

Re: Problem with deleting temporary files on Lumia 820

Not all temporary files can be deleted. Some of them are system swap files. The clear button should remove any temp files that can be removed. 

Advisor
Ondřej
Posts: 12

Re: Problem with deleting temporary files on Lumia 820

Thanks, but I have to ask you: Do you think that it's possible to have 1GB of system swap files? Isn't it "just" bug?
Mobile Overlord
cjlim
Posts: 17,015

Re: Problem with deleting temporary files on Lumia 820

On my 920, it ranges from around 500mb to 900mb. Goes up and down. Not sure why and how. I believe the system temporarily allocates unused space to speed up processes and gives it back as required.  

Mobile Overlord
farby
Posts: 19,704

Re: Problem with deleting temporary files on Lumia 820

1 GB of Temporary Files or is it the 'Others' Folder ??

Advisor
Ondřej
Posts: 12

Re: Problem with deleting temporary files on Lumia 820

Mobile Overlord
farby
Posts: 19,704

Re: Problem with deleting temporary files on Lumia 820

Not sure whether you are using the 'Storage Check' application under 'Settings' or the one available thru' the Beta Labs. If its the former, try THIS . To download you need to log-in using the same credentials that you use on this Forum. Once installed, the application will be available under the 'Applications' list (Left swipe n Home screen) ..

Also have a look HERE

Advisor
Ondřej
Posts: 12

Re: Problem with deleting temporary files on Lumia 820

Thanks for your tips. I've tried beta version but with same result.. And that FAQ article seems to be created before Storage Check was implemented into Settings.

Mobile Overlord
cjlim
Posts: 17,015

Re: Problem with deleting temporary files on Lumia 820

Perhaps you could monitor it for a while and if it continues to increase and never decrease then you could consider resetting which should bring you back to square one but does require a bit of work.

Advisor
Ondřej
Posts: 12

Re: Problem with deleting temporary files on Lumia 820

<p>What type of reset do you mean? I'm not afraid of work, it couldn't be worse than trying ROMs on X10mini pro :smileywink:</p>
Mobile Overlord
cjlim
Posts: 17,015

Re: Problem with deleting temporary files on Lumia 820

Settings>About>Reset your phone. This will work but will also wipe your phone. Easiest is to backup essential data only to the cloud before resetting for restoring afterwards. 

Advisor
Ondřej
Posts: 12

Re: Problem with deleting temporary files on Lumia 820

<p>I think that factory reset is the last resort for me, but thanks for your advice.</p>
Mobile Overlord
cjlim
Posts: 17,015

Re: Problem with deleting temporary files on Lumia 820

That's why I mentioned in my earlier post to monitor it first to see what happens before resorting to the reset.