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Question mark on battery

Advisor
nitin800
Posts: 7

Question mark on battery

Hi Nokia,

 

My Nokia Lumia 800 has a question mark on its battery.

 

I have upgraded to the latest version 1600.2483.8106.11500

And this did not fix the problem.

 

On the battery status screen via the diagnostics screen . all the values are just 0.

 

The upgraded has not fixed my battery problem.

 

NOKIA please help.... what should we do

 

 

Counsellor
Spotless
Posts: 17

Re: Question mark on battery

Same here.

Nokia, please help.

Contributor
albertodall
Posts: 4

Re: Question mark on battery

It seems the only solution is to bring your Lumia into a Nokia Care Point for a substitution.

I hope Nokia speeds up the shipments of this new Lumias, because they didn't offer me a substitution phone

Professor
Posts: 203

Re: Question mark on battery

I thought the 12070 update was supposed to fix this? My 800 still has the '?' instead of battery status, even with the 12070 update applied officially.

Am stumped. And disappointed. Nokia? How difficult is it to read a battery voltage register? Not very, I'd say.... 8-(
Steve Litchfield
3-Lib (Tips/resources/Info for Nokia smartphones and Communicators) plus All About Symbian