I am using lumia 820..everything was working fine (except that bloody fb chat in messaging hub which i am not able to make on..even after so many efforts) but today i noticed that I nt able to control the volume of songs and games..just when i am using the volume down button my profile volume goes down not the music player volume or game volume...
Solved! Go to Solution.
21-05-2013 12:38 - edited 21-05-2013 12:38
Performing a soft reset will fix many issues you may have with your phone. With the device switched off press and hold the Volume DOWN and Power keys together for around 12 seconds until the phone vibrates. The phone should restart and boot up normally. This will not wipe any user data from the phone but your date and time may reset back to factory default.
Thanks soft reset is done in switched off condition ??????????
You can do it when the phone is ON.. After the vibration ..the phone will reboot..
but when i try to do soft reset (push the volume down and power key), I get the message "SLIDE DOWN TO POWER OFF"...is it correct or am I doing it incorrectly....