internet stops working for no reason.i don't know if its problem with the phone ,but the net starts working after i reset the phone,but i guess resetting every other day is not the solution ,please help
06-08-2012 18:13 - edited 06-08-2012 18:16
I have this exact problem myself. I dont know what causes it. The entire day I've been struggling to get this phone to connect to the Internet.
I have a Lumia 800. A friend of mine has the Lumia 710. Out of the blue, the Internet just stopped working. This happens over the mobile network connection. The phone shows an 'H' or 'E' signal but no Internet. There's no problem over WiFi. I can confirm that its not a mobile network problem as my other phone (an E6) has no problems connecting to the same network provider.
I had to reset my friend's Lumia 710 to get the Internet working again. Looks like its my turn today.
Also, while we're on the subject why does the Lumia 800 have such a big problem getting a 3G signal?
edit: Both phones exhibit this behaviour before and after the Tango update.
i do nothing in specific before the internet stop working...it just stops working!!!!!...well few times the internet explorer works but marketplace and the inbuilt fb chat stop working.... i dont think smthing is wrong with the mobile but some glitch in the software, please look into it.
well one more thing this happens wen i change the sim also....
Thats right I just got my 710 and having the same problem....
Attaching a file, there you can see 3G signal and the page cannot be displayed error.
@Raoul_Duke - Please let us know a way out of this..
Have posted the detail problem on this link: http://discussions.nokia.com/t5/Nokia-with-Windows
09-08-2012 13:06 - edited 09-08-2012 13:07
Make sure the apn for your carrier is set up correctly. When it is not you might still be able to connect to the data network(which is when the indicator will show) , but will not be able to transfer any data.
You'll find the correct settings on your carriers website, these can be entered in Settings>mobile network>add apn. Please be aware that these settings will change if you switch network. It may also be required to enable roaming in Settings>mobile network>Data roaming options 'roam'.
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I have activated all the services in the settings and APN is also right which is working in other nokia phones.
Only my Lumia 710 is having the problem