Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

Re: lumia 800 wifi not working at all

New Member
pixla
Posts: 2
Accepted Solution

lumia 800 wifi not working at all

Hi guys,

 

I've received my Lumia 800 today. All went well until I tried Wi-Fi. It seems that wifi is not working at all. It's just stuck on the "Searching..." and not a single network appeared in the results. Mobile connection works, I have installed all the updates (including 7.8), tried hard reset before, numerous reboots, changing the regions, etc... I'm 100% positive that there are a lot of visible networks available (checked on my other phone/laptop), none of these are on channel 11 or 13. Is there any way to check if the built-in wireless network interface in the phone works, to be sure that's the problem so I can send the phone back?

 

Thanks in advance,

p

New Member
pixla
Posts: 2

Re: lumia 800 wifi not working at all

Just to add, phone is fully charged and airplane mode is off.

Mobile Overlord
cjlim
Posts: 17,015

Re: lumia 800 wifi not working at all

Since you only just got the phone, you should send it back. It is obviously not right so get it exchanged while you still can.