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Re: lumia 820 doesnt work when my finger is on cen...

New Member
play4s
Posts: 3

lumia 820 doesnt work when my finger is on censor ?

Hi. Yesterday o buy the Lumia 820, but its touch and button wont work when, my finger is on proximity censor ?
is dis me only or the same problem is with you guys also ?
pls help, what should i do ?

censor should only lock during the calls, but it also locks normally, if my finger is on it ?

every Lumia 820 has dis problem or just me ? 😡
Mobile Sensei
paulheu
Posts: 5,454

Re: lumia 820 doesnt work when my finger is on censor ?

Take your finger off the sensor.

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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

New Member
play4s
Posts: 3

is this Re: lumia 820 doesnt work when my finger is on censor ?

is dis problem persists in every nokia lumia 820 ?

or just me ?

Mobile Sensei
paulheu
Posts: 5,454

Re: is this Re: lumia 820 doesnt work when my finger is on censor ?

It's not a problem at all, it's supposed to do that..

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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

New Member
play4s
Posts: 3

Re: is this Re: lumia 820 doesnt work when my finger is on censor ?

You mean, it is normal ?

Counsellor
garym114
Posts: 112

Re: is this Re: lumia 820 doesnt work when my finger is on censor ?

normally the sensor is not covered.

Why cover it with your finger ???

Mobile Sensei
paulheu
Posts: 5,454

Re: is this Re: lumia 820 doesnt work when my finger is on censor ?


play4s wrote:

You mean, it is normal ?


Yes, the sensor is supposed to detect you holding the phone to your ear and disable the screen and buttons so you donot accidentally activate something with your ear or cheek..

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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Mobile Overlord
jimmyireland
Posts: 17,360

Re: is this Re: lumia 820 doesnt work when my finger is on censor ?


play4s wrote:

You mean, it is normal ?


Yes its normal its not normal to cover sensor.Its there for a reason.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520