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lumia 920 is not connecting to pc

Advisor
zuzelu
Posts: 11

lumia 920 is not connecting to pc

Hy,i dont know what happened but today when i tried to connect my phone to pc ( USB) is not connecting to windows phone not even like partions in My Computer ( C,D,F etc),just hear the sound when something is connecting and start to charge ???i tried to to restart phone ,unnistall the windows phone from pc . Nothing !! anyone know something about this or some tips how to fix this. TY
Mobile Overlord
farby
Posts: 19,704

Re: lumia 920 is not connecting to pc

Can you try the suggestion posted here ?

Advisor
zuzelu
Posts: 11

Re: lumia 920 is not connecting to pc

yes and still nothing ...in device manager wp is not ( portable device are only H,I,J ), if disconnect-reconnect the phone this is not starting to install the wp soft....just CHARGING.....i tried to change the setting about region etc( was for italy and now im in romania so i though is this but NO)....I searched on google for wp soft and i didnt find it only ZUNE.i installed this soft and it say ,, no device conected,....hope is not necessary to reboot my phone from zero
Mobile Sensei
paulheu
Posts: 5,454

Re: lumia 920 is not connecting to pc

 

What version of Windows do you run, WIndows Phone 8 uses MPT to connect to your PC. You can find more information on this here.

 

Do you give your PCtime to install drivers where required? this may take a while in some cases. Check in Device manager with the Phone connected if there are any partial or failed driver installs, delete those and then disconnect and connect to another USB port to reinstall but give it time to complete..

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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Advisor
zuzelu
Posts: 11

Re: lumia 920 is not connecting to pc

W7 home premium 64bit , first time worked ( 10 nov ) and last time when i used was 4 days ago . so far i tryied many way to fix but nothing ,i tryied with another notebook and desktop connecting the phone and is not loading the soft so i installed the wp software manually and still nothing..Thing the problem is the phone to reboot but i wont do that AGAIN to lose almost all . If i ll find the problem i ll post . ok TY guys for help
Mobile Overlord
farby
Posts: 19,704

Re: lumia 920 is not connecting to pc

Is your Windows 7 upto date ?

Advisor
zuzelu
Posts: 11

Re: lumia 920 is not connecting to pc

yup already checked 2x times ........the problem is phone (is up to date ) ,already tried to another notebook( w8 ) and desktop (w7) and didnt work
Advisor
zuzelu
Posts: 11

Re: lumia 920 is not connecting to pc

i solved the problem....you have to install the ,,net framework 4.5" ,, [url=http://www.microsoft.com/en-us/download/details.aspx?id=30653] click to download app [/url] ....in my case first didnt worked after install and today ( after 1 day from install) had 2 updates for net framework 4.5. So now is work like is new ... :smileywink:
Advisor
zuzelu
Posts: 11

Re: lumia 920 is not connecting to pc

Counsellor
KevinColeman
Posts: 25

Re: lumia 920 is not connecting to pc

Having read these "suggestions" I have can confirm it is NOT any of these. I have a Sony notebook, clean install of Windows 8 64 bit which already included netframework V4.5. I have uninstalled the device & let it install again. NONE of these worked. This is all too typical os Nokia, a new phone, current software & not compatible & no support from Nokia. I had similar issues with an X7 with mapping, it NEVER was resolved. I should have known better & not bought a Nokia phone again!!!
Counsellor
Posts: 83

Re: lumia 920 is not connecting to pc

hi there i have just got my nokia back from repair for the second time under a new imei number am not sure if it an refurb or a new one, but either way on my old one i could connect usb to pc no problems this one does not any ideas please

Registered Member
ThePope
Posts: 1

Re: lumia 920 is not connecting to pc

when i tried to connect my phone to pc ( USB) is not connecting to windows phone not evenshowing ,D,F connections on My Computer. Just hear the sound when something is connecting and start to charge ???i tried to to restart phone Nothing !! anyone know something about this or some tips how to fix this.

Registered Member
Nafis20
Posts: 1

Re: lumia 920 is not connecting to pc

I'm having the same problem with lumia 1020.. have you got the solution ?? PLZ HELP !!