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lumia 925 usb connection

New Member
Beckyd76
Posts: 1
Accepted Solution

lumia 925 usb connection

Hi,

 

I'm having problems connecting my new Lumia 925 to my computer which I really want to do as I can't transfer any music to it at the moment.  When plugged in & I click on 'add phone' Nokia suite, it says that my phone isn't in USB Connectivity mode.  I've been all over this phone & I can't find this option.  I fear that all though I now have a smart phone, I'm not so smart!

Mobile Overlord
cjlim
Posts: 17,015

Re: lumia 925 usb connection

Your Lumia 925 uses the Microsoft Windowsphone 8 operating system and is not compatible with Nokia Suite. Have a look at the link below for information on pc connectivity.

 

http://www.nokia.com/ie-en/support/troubleshooting/?action=singleFAQ&caseid=FA140430_en_US

Sage
ayushwalia
Posts: 41

Re: lumia 925 usb connection

Hi, 

 

Nokia Lumia windows phones are not compatible with Nokia Suite.

 

You can either direct use explorer in windows to drag n drop files in the phone or use the Windows Phone for desktop app.

Best Regards,
Ayushmaan
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Registered Member
shashanka_kshir
Posts: 1

Re: lumia 925 usb connection

My l925 has battery n USB connectivity issue. It was sent to head office alone 4 times, thrice it came back with repair but issues not fixed. 4th time device sent it's almost 15 days but still nothing heard. For over a month device is with Nokia since purchase as it takes 10 days for Nokia to send back. 3 repairs didn't dix my issue so it's a faulty device and Nokia has to replace it.