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Corruption in Messages/Call Logs. Can't delete, or...

Contributor
Posts: 7

Corruption in Messages/Call Logs. Can't delete, or send messages.

Just recently, for no apparent reason, I have had some serious problems with my N900!

 

 When I try to send/receive a message, it comes up with an error every 30secs - 

 

"Unable to send/receive messages. Device storage full. Free user space."

 

However, device storage is NOT full. Rootfs is at 76%.

 

 

 

I have two corrupt messages in Conversations, which cannot be deleted. Pressing Delete or Clear Conversation simply does nothing. I also have about 4 calls in recent calls which do not delete. I belive the database is corrupted, and this is causing the problem.

 

I CANNOT re-flash at the moment, my USB port is broken. However, I can change anything through SSH or xTerm.

 

Is it possible to simply navigate to the Conversations/Call Logs files through SSH, and delete them, or replace them with virgin ones, to fix this issue??

 

 

Please use plain text.
Mobile Sensei
ceroberts75
Posts: 5,043

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

i know if may sound dumb, but:

 

have you rebooted your device?

 

have you tried to open the "corupted" items and delteled that way?

 

have you tried to restore from a past backup?

 

how is your USB broken?

 

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

 have you rebooted your device?

 

 > yes

 

have you tried to open the "corupted" items and delteled that way?

> If I try to delete the conversation between someone through Conversations, then select it, and press Delete and confirm, nothing happens. I can delete the individual messages if I go into the discussion, click and hold, press delete etc. But I cannot delete the whole thing at once. It's not really a good work around for 100s of messages!! 

 

 

have you tried to restore from a past backup?

> I did not have any past back-ups. (In hindsight, I will make one once this is fixed). I made a back-up just now, and restored from it, but it does not fix anything. 

 

how is your USB broken?

> The micro-usb connector came out with my charger. I have an external battery charger and two batteries, and this is how I've managed 

Please use plain text.
Mobile Sensei
ceroberts75
Posts: 5,043

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

OUCH! at the USB.  i would send it back for that alone.

 

 

but back to the firmware.

 

 

if that is the case, i would try to sync with Outlook via bluetooth to get your contacts and notes, webpages saved, but the hard part is the firware cleanboot.

 

wihtoue the usb, i am not sure at the moment how to reflash the unit.

 

when you backed up the unit, it backed up the coruption, so that will do you no good.  you will need to start over.

 

as soon as you can get this rebooted, i would create a back up to restore to forfuturre reference.

 

 

 

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Unfortunately, I bought the phone in the UK when travelling, and I live in New Zealand. So I can't send it back for free, as it's not international warranty (that's what they told me on phone). I will have to find out the cost to fix it!!

 

 

I'm not so concerned about re-flash, I think it is easier to find the database for conversations, and to delete it - and it will probably auto-generate on opening the app the next time.

 

 

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Mobile Sensei
ceroberts75
Posts: 5,043

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

try posting here at this site.

 

michal and BentL know Maemo/Linux very Well.

 

http://my-symbian.com/forum/viewforum.php?f=37

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Going to try that! :smileyhappy: Have to wait 24hrs before posting though!
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Also, people who I text message... The 'thread' (ie the actual conversation) always shows up blank, even if I have been sending messages etc and not clearing them!
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Deleting:/home/user/.rtcom-eventlogger/el.db

 

and the journal file

 

(And everything else in that folder and subfolders)Then restarting, seems to have fixed it.Also, deleting contents of osso folders seems to have fixed it.

 

The database was corrupt indeed. A 700kb database, for what was showing up for me as 4 small chats with contacts, and an empty call log???

 

 

Please use plain text.
Contributor
Posts: 5

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Man..I got the same problem..I can't delete any message........help please!!!!!!!
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Contributor
Posts: 7

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Please see my previous post.

 

You need to install SSH on your N900, and SSH into your device.

 

Then you need to navigate to the filers/folders I mentioned before, and delete those, and restart the phone.

 

Please use plain text.
Contributor
Posts: 5

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Thanks for the response...but can you walk me through how to set up SHH on my Windows Vista and n900 ? I'm not really familiar with Linux based ...

 

Thanks a lot!

 

 

Please see my previous post.

 

You need to install SSH on your N900, and SSH into your device.

 

Then you need to navigate to the filers/folders I mentioned before, and delete those, and restart the phone.

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Mobile Guru
Posts: 3,500

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

 

 

Open an x terminal and run this command

 

mv .rtcom-eventlogger/el.db .rtcom-eventlogger/el.db.keep

 

then power off and back on. Won't need to install anything on your device..

 

Please use plain text.
Contributor
Posts: 5

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

It said "permission denied" when I input the 2nd command

 

 

Thanks

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Mobile Guru
Posts: 3,500

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

What second command? that is one command:

mv .rtcom-eventlogger/el.db .rtcom-eventlogger/el.db.keep

 

You can make it simpler with these two commands:

 

cd .rtcom-eventlogger

mv el.db el.db.keep

 

I detailed this in another thread a month ago.. 

 

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Contributor
Posts: 5

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Wow... thank you very much.. it worked like a charm!!!!!!!!!!!
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Advisor
okcjeff
Posts: 19

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

I have successfully used the

mv .rtcom-eventlogger/el.db .rtcom-eventlogger/el.db.keep

before, but now that I need to use it again ("Conversations" is not working properly again), when I input that command or the other one listed in this thread, I get this message:

mv: cannot rename '.rtcom-eventlogger/el.db': Read-only file

 

Any other ways to re-set conversations?

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Mobile Guru
Posts: 3,500

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

This is similar to "I tried to put this box on the shelf in the corner of the room, but the wall was missing. is there any other way to put this box on the shelf"

 

whooa?! read-only file system is VERY bad.. very very incredibly terribly bad..  and you could be in a lot of trouble at this point

 

What happens if you run this command in a terminal

sudo gainroot

 

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Counsellor
ogord
Posts: 31

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

Hi everybody, well

 

I going to try to tell you what i think occurs...

 

I have seen that when the problem occurs, the folder permissions are denied, because when it happens I can not record anything, I can not make any changes in my contact list, I can not take pictures, or accept that any program can make files system changes, nor could erase el.db* files in the folder .rtcom-eventlogger. I realized this when I install the amsn, it said that it could not record the msn contacts list or record anything changes.

 

So, I guess that the problem is this, I don't know what do you think about that...

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Advisor
okcjeff
Posts: 19

Re: Corruption in Messages/Call Logs. Can't delete, or send messages.

It says "Enable RD mode if you want to break your device" What's that all about? Seems to me it's already broken...:smileysad:

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