[nemoegg]

I have a N9 unit which someone play with my phone and accidently set the security lock and does not remember the code. And also i went to like 3 Nokia care centre and now the phone in the HQ, and they could not fix it. Could some of the developer tell THE NOKIA CARE CENTRE HOW TO FIX IT? AT LEAST THEY LEARN SOMETHING.

[nemoegg]

problem solved

[morsi]

How? I am in the same position this morning... Is it really necessary to go to a Nokia Care Centre?

[saalnaz]

i have the same problem. how did you solve it?

thanks,

[Oswaldo]

pls tell me someone how to disable the whole security code locking? I do not want to be feeding the code in e.g. when driving and have not used the device for 5 minutes. Thiis is almost a reason to return the phone. it is otherwise great so far. PLEASE someone solve this

[InvinsibleSach]

Go to Settings>Security>Device Lock>Autolock>Off.

If you have set up a security code enter the code and done.

Enjoy N9

[saalnaz]

nemoegg hasnt told us how it was unlocked?

my phone is with the center. they couldnt solve it in first try. i will contact them tomorrow to see what has happened. i want the phone 

its a nice phone actually. very pleasing on the eye and has nice features.

i just hope somehow android apps make their way to the phone as i cant stand android phones due to being clutterred but dont mind their apps on a proper phone likeN9..lol

[villlllle]

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InvinsibleSach wrote:
Go to Settings>Security>Device Lock>Autolock>Off.

If you have set up a security code enter the code and done.

Enjoy N9

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On my phone there is no option for Off in the autolock selection. Only "No delay, 5 minutes and 10 minutes".

[Since_6110]

i think this is a requirement if you have a mail for exchange account set up. try deleting your mfe account and then see if you can turn off autolock.

[villlllle]

Yeah I got my exchange account set up but I'll rather have my work emails with me, is there no workaround for this?

[7SAN9]

PLZ Guys I have the same problem except my phone is off, I tried everything even the track&protect pass code and no use

is there anything to do?

[villlllle]

Did you try the code 1-2-3-4-5-6? Should be the stock security lock code.

[trinnemaa]

N9 does not have default security code to start with. Nokia should inform the user to setup the security code when they first get hands on the phone. This can be really big issue for new user and people who are not really in to the settings in first place.

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What I have done is to make autolock to 60minutes. and Setup the code as it can be text and numbers and anything so better make something you really remember and if someone else makes your code well it's really bad to find it out.

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Also users should setup the trusted person in first time of use the phone after you have some of your contacts there. (be careful if you have landline numbers for your contact as that would not work).

[raytfer]

yes, disable provisioning on the account at Accounts > MFE > Connection settings > tick "Non-provisionable device"

You should be able to disable the autolock now.

[wdexplorer]

I had same issue: just entered my Nokia account password

[energy_minis]

How ? please inform

neither nokia account password nor 1234 is working.....

thanks

[energy_minis]

N9 is a pain ! first it was the syncro trouble with Outlook and now it is "securits lock" altough i have not programmed any code " Nokia CARE - LESS"

[pj98]

If you set up Mail for Exchange account, the Exchange server may request you to set up the lock code for security reasons (this depends on Exchange server settings). You need to give then the lock code and use this lock code to unlock the phone at boot up and when the lock timeout has expired.

Note that the lock code and Nokia account password (or MfE password) are different things. When the lock code is prompted, you need to give the code that you gave when creating the MfE account. So, it's not the Nokia account password, but it's a good tip to try it in case you happened to type in the Nokia account password when prompted to enter the lock code.

[energy_minis]

no ! i do not have any email account except yahoo

[wdexplorer]

I do not have MfE.  I have all sort of ther emails set up on phone -- all having passwords different from Nokia account password.

When phone requested security code (and this happened because I was trying to restart it and hold the "on" button pressed for a rather long time) I tried all types of passports, none worked, except for Nokia account password.