I have seen same problem, I connected device to PC even though not fully initialized, started latest version on Nokia Software Updater 3.0.495 the stand alone version NSU picked up the N9 and allowed to reinstall firmware, it seems to leave user docs Notes, Contacts etc, and remove any installed apps other than ones in firmware, but make a backup just incase
It has been operating ok since this.
14-11-2011 17:21 - edited 14-11-2011 17:54
I am the next one with this issue. I have uninstalled FB and twitter...
Might that be the problem? That would not be nice.
Has anybody tried these "dead USB" flash option? What exactly is it and how does it work?
PS: My FCC ID: LJPK
N9 64GB Black (of course... ;-))
Hi, thanks for the reply. Here are the missing Product Code: 059J1V4 64 GB
It does not do very much. If I plug it in the white light turns on, stays a while and then turns off again.
I have tried to flash it but after the boot sequence it stops saying the phonet is not reachable.
The display does not show anything at all.
Well this is good fun isn't it...
I have the same problem and it also ocurred after trying to remove Facebook and Twitter using apt-get -remove.
In doing so I lost many other core functions such as: the ability to call, search contacts, all communications, the keyboard and most alarmingly the settings panel! I thought that the APT dependency manager would know better.
Without the keyboard I couldn't reinstall the packages.
The thick plottens...
The power key also stopped functioning normally, and after trying to reboot the device it is now unable to get beyond the "NOKIA" splashscreen.
I downloaded and installed the Nokia Software Updater, but this insists that the device is switched on and it refuses to play.
My product key codes are J239. It is a 64GB model.
Any help would be greatly appreciated.
Now i had a litttle success usiong the manual flasher tool.
At least it is charging now. I guess this was rthe reason why that "easy" flash tool did not work...
I'll post my advanced here...
sudo flasher -F /virt-share/059J1V4/DFL61_HARMATTAN_20.2011.40-4_P
flasher 3.12.1 (Oct 5 2011) Harmattan
WARNING: This tool is intended for professional use only. Using it may result
in permanently damaging your device or losing the warranty.
Suitable USB interface (bootloader/phonet) not found, waiting...
USB device found at bus 002, device address 009.
Device identifier: 357923042466377 (SN: N/A)
Found device RM-696, hardware revision 1601
NOLO version 2.1.5
Version of 'sw-release': DFL61_HARMATTAN_20.2011.40-4_PR_001
Sending ape-algo image (7032 kB)...
100% (7032 of 7032 kB, avg. 6422 kB/s)
Suitable USB interface (phonet) not found, waiting...
USB device found at bus 002, device address 010.
Device identifier: 357923042466377 (SN: N/A)
Raw data transfer EP found at EP2.
Ping attempt 1 (250 ms)
Server application: 1.6.3
Found product RM-696 rev. 1601
Server implements softupd protocol version 1.8
Image SW version DFL61_HARMATTAN_20.2011.40-4_PR_001
Image moslo not present
Image mmc not present
Image tar skipped
Image config skipped
Charging battery, 0 % battery level (11 % required). Ctrl-c to exit
To be continued...
If you get to a point of "Boot looping" so it gets past "Nokia" to "spinning circle" and then "hangs" let me know, although hopefully a charged battery will make all the difference!
Happy to have helped forum with a Support Ratio = 42.5
16-11-2011 14:56 - last edited on 16-11-2011 14:58 by kingblue
Nick, my N9, was not doing anything at all, not even a boot screen.
First I tried the Nokia easy flasher
But i did not work. So I did it manually:
Getting the bin was the hardest part because I use no windows and my qemu is quite slow...
Now I am still wating for nick to get ready:
Charging battery, 10 % battery level (11 % required). Ctrl-c to exit
Moderator's note: Link removed as it contained references to unauthorized software
Hm... Nothing I do seems to make any difference.
It doesn't even say if it's charging.
The battery wasn't particularly flat before the problems started.
I'll let it charge for a while longer and see if it makes any difference, but I'm not optimistic at the moment.
Any further suggestions would be greatly appreciated.
He is alive!!!
Battery level 11 %, continuing.
image [state progress transfer flash speed]
[x] cert-sw [finished 100 % 1 / 1 kB NA ]
[x] cmt-2nd [finished 100 % 95 / 95 kB NA ]
[x] cmt-algo [finished 100 % 789 / 789 kB NA ]
[x] cmt-mcusw [finished 100 % 6050 / 6050 kB 3035 kB/s]
[x] xloader [finished 100 % 23 / 23 kB NA ]
[x] secondary [finished 100 % 93 / 93 kB NA ]
[x] kernel [finished 100 % 2712 / 2712 kB 1796 kB/s]
[x] rootfs [finished 100 % 1102340 / 1102340 kB 12468 kB/s]
Updating SW release
Nick is booting and asks for the initial setup. Nice.
So, now I know how to repair, so I will apt-get remove fb again to see if this is the reason for this...
But first of all I will wait for a filled up battery... ;-))
I'm back in business now thanks to Axylottl and XeN's tutorial! Cheers.
It's nice to know that I can salvage the device from the brink of despair - it gives more confidence to tinker.
However, It seems that there is no FW verion 40.4 for the J239 model...
Hi there, could you link/name to the page about manually flashing it? (and could Nokia not remove information without providing any actual solution)
I got my N9 just a few weeks ago from abroad and am getting a similar problem. It contantly reboots when plugged in and is stuck at the screen with "Nokia" (no circles).
Hi Fellows, As per my experience: (sorry for lengthy post)
1. If your N9's LED light is not flashing during charge- it's faulty and ask for replacement.
2. If your N9 is not booting, and it comes with an error of LED light as well, NCC will not be able to repair it - as they haven't done it for my device.
3. If NCC repaired your device, it may not detect SIM CARD.
My N9 64GB Black: Country bought from: UAE, United Arab Emirates.
1. Bought on the first day of release.
2. LED Light was not flashing while charging, I thought it's software bug and will be fixed.
3. I installed Foursquare, during the signing it device got hanged and I just turned it off.
4. It never turned on again.
5. Searched and tried all possible method available online, including flasher which was hard to understand and apply.
at Nokia Care:
1. NCC took my N9 and updated the software and returned within 2 days - I actually lost the right to replace it within 7 days when I thought LED is software bug and 7 days were passed.
2. When they returned, i didn't care of LED light and was happy that device is working at least - enough for me.
3. My previously used sim card was not detected by the phone, however one sim of Nokia Care was detected by the phone - they advised me to buy a new sim card so I did.
4. The sim card worked perfectly for 2-3 hours and after that phone gave me an error of Sim Not Inserted showing the ICON.... I tried several time but it didn't work.
5. I took it back to Nokia Care, they replaced the device or whatever with new IMEI No. but my cover, accessories remained same.
6. Now phone working flawlessly, without any issues.
7. I have disputed case with Nokia Care Line about warranty - store told me warranty is for 24 months, Warranty hotline shows 15 months - and 3rd Party Nokia Partner for Warranty Claim/repair (aka Nokia Care) says it comes with 12 month warranty. My new IMEI number is not yet updated in the system and says NO WARRANTY EXISIT FOR THIS DEVICE.
(It was pretty bad and awful experience wasting my lot of time, if you have any issue with your new device, replace it within 7 days without waiting for sofware update, specially the LED Light issue - try and install all available software and run them, test from every aspect.)
May be the above will help you guys to take action for your problem.
21-11-2011 13:31 - edited 21-11-2011 13:32
So after a week with Nick I am quite sure, something if wrong with the facebook stuff.
The devices immediatly does not boot anymore after removing fb with apt-get.
If I do so, all other program, like system-ui are marked as "autoinstalled" and would be removed if you type apt-get autoremove.
So, this might explain, why I will not boot. but why was the depencies for fb was made so hard???
It might be a nce idea to install a vanilla directly from meego. Perhaps I will try this a little later but now I need Nick to work
I anybody needs some "lost" links, contact me...
I do have a very similar issue like you guys. Now for the second time my Nokia N9 greets me with this "too many reboots" warning and just lets me switch off the phone. After it happened the first time I reflashed it (thanks Axylottl) and it worked again. Now I will do this again, but again all my installed applications are gone. This is really going on my nerves and I hope there will be a solution soon. Even if if it is a manually one.
Both times I did not remove anything from the system, but activated developer mode. I added some more repositories for apt through the terminal, installed some software, but did not actually change anythin system related. So it seems to me that the first reboot after the activation of developer mode it already breaks. I will look into that after the next reflashing to see if I can find a pattern.
Anyway, I am happy that the reflashing works in the first place. But Nokia, please, find a solution to that issue.