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Re: Nokia N9 don't work as a cell phone after upda...

Advisor
zlvlezhnin
Posts: 11
Accepted Solution

Nokia N9 don't work as a cell phone after update. Please help!

After update of 6 June phone don't see any cell network. Anyone have this problem? What should I do?

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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

first, the obvious:

have you rebooted?

is there a sim card in the sim tray?

is that sim card active?

can you connect to wifi?

if so, open ovi store and install flightmode (to make it easier) otherwise, try: settings/flight mode and turn it on....then turn it off and see if it connects.



now the extra:

have you tried to reset your settings? (settings/reset/restore settings)

and if that doesnt work you can try to reinstall the os with ovi suite.

if that doesnt work you can either learn how to flash the device or take it to Nokia.



HTH.
Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

Thank you for answer.
How to check is sim card active without use of other phone, that uses microsim?
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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

even if the sim is not active, you should still see some type of signal to a network "bars"

do you have bars or is the signal just red?

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

I don't have any signal. All bars are crossed by red line.

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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

so my sim is working. I tried to reset settings, now I think I try to reinstall software

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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

I can't reinstall os, because ovi suite don't support N9. Only Nokia Link supports N9, but I think it hasn't reinstall software option

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Mobile Guru
93tid
Posts: 3,208

Re: Nokia N9 don't work as a cell phone after update. Please help!

 

This Nokia Suite does support N9 - http://betalabs.nokia.com/trials/nokia-suite-beta

 

Alternatively, use Nokia Software Updater

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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

you can download the beta 3.5.21 here: http://betalabs.nokia.com/trials/nokia-suite-beta

and if you cannot download from there, which you should after you create an account, you can download it from here: https://dl.dropbox.com/u/9360241/Nokia_Suite_webinstaller_ALL%20%281%29.exe
Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

@93tid

haha....loooks like we replied about the same time!! :smileywink:

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

It seems, that Nokia Ovi Suite needs sim-card in a phone to reinstall software in it :smileyhappy:

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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

you should just flash the device and get it fixed.

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

what do you mean by flash?
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

I've tried to reflash phone with this:

http://makesyouhappy.org/?p=202

But it still not working

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Mobile Sensei
ceroberts75
Posts: 5,038

Re: Nokia N9 don't work as a cell phone after update. Please help!

take your device to nokia to hvae it repaired.

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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Advisor
zlvlezhnin
Posts: 11

Re: Nokia N9 don't work as a cell phone after update. Please help!

[ Edited ]

It was only coincidence, my simcard has been broken that day, damn mobile operator Beeline! I found out, than buy this little thing, that holds microsim as simcard.

Thank you all for your help. Especially you, ceroberts75,

thanks to the other guy too.

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