[glavatskiy]

Hi.

I have a problem: I started hard-reset procedure on my Nokia N9, and it has been showing round-arrow by 30 minutes and does not do anything else.

Help me, please.

[aspergerguy · Accepted solution]

@glavatskiy

There comes a point where you will have to try keeping power button depressed for 8 seconds until 3 vibrations felt, which is synonymous to removing the battery if that was feasible.

[glavatskiy]

Thanks a lot, it's all right!!!

[MrGuitarrica]

PLEASE HELP ME!

I am really really scared. After the reset the N9 won't show anything except a round arrow. I have tried rebooting it but it just shows the round arrow again!

There were no three vibrations just one and it returns to the round arrow thingy!

Please help!

[MrGuitarrica]

PLEASE HELP ME!

I am really really scared. After the reset the N9 won't show anything except a round arrow. I have tried rebooting it but it just shows the round arrow again!

There were no three vibrations just one and it returns to the round arrow thingy!

Please help!

[MrGuitarrica]

Thank Nokia (AND JESUS) The arrow Icon went away. =)

[dhaliwalpawan]

how did you fix the reset round circle from appearing, i have the same problem, i tried the solution several times but does not fix the problem, please help.

[dhaliwalpawan]

thank god its working, i just left it alone for 10-15 minutes and resarted it worked.

[hwinland]

After awful experiences with N97 I bought a HTC Desire HD (Android). Had a nice year with it. Our corporate policy permits to get new devices every two years. Well I decided to get a N9 and give a second (or nTh try...) for Nokia. I started migrating / copying my contacts from HTC to my brand new Nokia and it took too long so I pressed cancel... I tried to do it again and the result was it did not roll back first copies so it ended up to a situation where the contacts were duplicated.

I decided to do factory reset. It ended up to exactly same situation as you had in this thread - except mine does not work anymore. The circle arrow is  now stuck.

I ended up switching SIM from HTC to Micro SIM (as N9 requires it), which means I don't have a chance to manage my work related calls tomorrow or so.

Nokia - still disconnecting people.

[hwinland]

OK working again. But never had these issues with my Android. 

Also constantly getting errors "Blabla is not responding. End process?"...

[JusTieST]

i have the same circular arrow problem but the arrow persists even after half an hour. how did u all solve this problem?

[Thebarman]

Clear device can take time. Be patient and wait for the inverted arrow to disappear. Then restart your phone. It should be just fine. And repeating again, it can really take a while for clear device to complete.

[Thebarman]

And if it was not clear enough, presence of the inverted arrow actually means that the process of clearing the device is ongoing.

[nwobhm73]

@aspergerguy

At what point should that 3 vibrations feel?

When I press and keep down the powerbutton, I only get one vibration.

[Ray_AD]

Please tell me how long it took for the arrow to go away?

[aspergerguy]

---

Ray_AD wrote:
Please tell me how long it took for the arrow to go away?

---

Should take up to about 15 minutes dependent upon how much data on device.

[sthunk]

I enterd my pass wrong
the arrows are gone but im getting the nokia icon without turning on 
PLZ HELP 

[aspergerguy]

@sthunk

Does it get as far as Nokia logo, switches off and keeps booting to this point?

[sthunk]

as sson as i turn it on i get a vibrations it

and the nokia logo but that

[sthunk]

but that's it *