Search Discussions:
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

OMG, all my sms/messages disappeared

enki71
Advisor
enki71
Posts: 13

OMG, all my sms/messages disappeared

Options

‎2012-12-06 14:38

I'm sad... it happened to the N9 of my girlfriend yesterday night!
She restarted the N9 (switch off/on) many times but still no sms 

Then today she sent me an sms and i answered and this "firts" converastion appeared.

She had less than 2000 messages! How can we restore them ??
Is there any solution?? There was important things inside.

And because she has a mac () , she couldnt backup before without a nokia suite...

PLEASE HELLPPPPP

Message 1 of 6 (371 Views)
Reply
0
Please use plain text.
 
Mobile Overlord
Mobile Overlord
cjlim
Posts: 15,252

Re: OMG, all my sms/messages disappeared

Options

‎2012-12-06 15:04

Has she still got all her apps, emails etc? Did the phone reset itself?

Message 2 of 6 (363 Views)
Reply
0
Please use plain text.
 
enki71
Advisor
enki71
Posts: 13

Re: OMG, all my sms/messages disappeared

Options

‎2012-12-06 16:13

yes still all her apps.... 
no the phone didnt reset itself... we dont think so.... 

 

Message 3 of 6 (354 Views)
Reply
0
Please use plain text.
 
Mobile Overlord
Mobile Overlord
cjlim
Posts: 15,252

Re: OMG, all my sms/messages disappeared

Options

‎2012-12-06 17:02

Try a reboot and see if it helps. To reboot, press and hold the power button for 8 secs or more. This is similar to a battery pull. 

Message 4 of 6 (345 Views)
Reply
0
Please use plain text.
 
Mobile Overlord
Mobile Overlord
aspergerguy
Posts: 10,000

Re: OMG, all my sms/messages disappeared

Options

‎2012-12-06 17:32

@enki71

 

For future reference you might like to look at SMS Back up:http://store.ovi.com/content/303243

Symbian specialist until 31/01/2013 with interests in Maemo & MeeGo but an aversion to Windows!


Message 5 of 6 (339 Views)
Reply
0
Please use plain text.
 
Jedy
Advisor
Jedy
Posts: 14

Re: OMG, all my sms/messages disappeared

Options

‎2012-12-08 11:22

Best phone ever? LOL Just in price....

Message 6 of 6 (289 Views)
Reply
0
Please use plain text.