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Re: Track and Protect app for N9

NOKE700
Counsellor
NOKE700
Posts: 35

Track and Protect app for N9

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‎2013-01-18 16:00

Hello,

 

I've been trying to setup an account with Track and Protect app and I never received the SMS confirmation.  I've sent several emails to support and never got a reply.  I went to the website and they don't have the N9 listed.

 

Does anyone know if they support N9 and is there a solution on how to create an account for N9?

 

Thank you,

I Choose Nokia!
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Mobile Overlord
Mobile Overlord
aspergerguy
Posts: 10,000

Re: Track and Protect app for N9

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‎2013-01-18 19:53 - edited ‎2013-01-18 19:54

@NOKE700

 

Presumably you set a password when you started application for first time? Have you tried logging on via PC using phone number & password @ https://www.trackandprotect.com/

Symbian specialist until 31/01/2013 with interests in Maemo & MeeGo but an aversion to Windows!


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NOKE700
Counsellor
NOKE700
Posts: 35

Re: Track and Protect app for N9

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‎2013-01-21 17:43

Hello,

Yes, I set the pin and it says setting up account, after that it says wait for sms confirmation and nothings comes. I went to the site and the N9 is not listed. I tried to login with the pin I created and it says wrong pin or phone number.

Any advise?
I Choose Nokia!
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trackandprotect
Registered Member
trackandprotect
Posts: 1

Re: Track and Protect app for N9

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‎2013-05-08 21:55

Hi bro, same problem i m facing, no reply/response yet.

 

shahjad N9

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Desmo74
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Desmo74
Posts: 5

Re: Track and Protect app for N9

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‎2013-05-17 16:47 - edited ‎2013-05-17 17:10

That service no longer works either. Another in a long line of services, software and plugins that are failing on the N9 and that Nokia refuses to fix even though we are still in the 2 year EU warranty period. Lets go thru the list off the top of my head:

1. Integrated Dropbox no longer works - official Nokia stance is they will not fix it. They will tell you to find an alternative in the market. 

2. Evernote plugin - official Nokia stance is they will not fix it. You can still download it but it's of no use.

3. Track and Protect - doesn't work and forget about Nokia addressing it.

4. Google MfE - can't sync contacts anymore. Nokia will breathe a sigh of relief as they have nothing to do with this as this is a Google decision.

5. Battery bug where the battery will just drop down to 4% - Nokia has know about this one since the beginning but nada. 

 

You know, I could go on and on but you get the drift I'm sure. Don't expect any help, support or even an acknowledgment when you send a support email in. I sent one just for the heck of it a month ago and never got a response to it all. Unless you have a junk Lumia they could care less about your issue.

 

Desmo

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