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Re: can't install anything on my n9

Advisor
h_abuzaid
Posts: 12
Accepted Solution

can't install anything on my n9

once i ever try to install any program from the ovi store it gives me the following message :

Unable to start operation
Refreshing cache. please wait

than i press okay and try again.
and i tried restarting .. but it's the same.
luckily i did install the developer mood, and i even tried to install tools from the developer mood .. but gives me the same message
the problem appeared after upgrading to PR1.2.

any ideas please ??

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

If dev mode didn't do it then you may have to consider resetting your phone. remember to backup your data first.

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

i did that .. and it solved the problem for once .. but after an hour or so .. it happaened again .. it's impossible that i should  keep reseting everyday ?

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

Maybe it is something you do after resetting that is causing the issue. Might be worth monitoring when it stops worrking again following a reset. 

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

the only thing i did after resetting is putting programs into folders .. and i just resetted it for the third time .. what is going wrong ?

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

Are you restoring a backup? Check to see if problem recurs after restoring backup. Could be a bad setting in backup.

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

no .. i do the following >> Settings/Reset/Restore settings/ yes ... and than the phone restarts.

 

the problem than is fixed but it doesn't continue for an hour before getting the same problem :smileysad:

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

Wrong reset. You need to try Settings>Reset>Clear device. This will wipe your device so you need to backup all essential data. Best to backup as little as possible to avoid restoring the same problem afterwards.

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

I just finished the reset process .. And the same problem appeared .. Why is this happening ?

Is there a code to put in the terminal to clear the cache or something like that ?

I used a program called drop cache .. But with no result !!

Please help me :smileysad:

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

[ Edited ]

Is it hapening when downloading any apps or just specific ones? If so which apps? 

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Sage
coopere
Posts: 465

Re: can't install anything on my n9

This is happening to me also and a number of others after the update. Tried to download GTalk Video Call and ShotMee but that error message pops up and also the device update screen hang
everything happens for a reason
check out my blog @ http://mycellife.blogspot.com/
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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

No specific one .. I even canceled more than 10 applications ..

Someone told me to do this :

 

- open the X-Terminal
- become root by typing devel-su and then rootme as password
- type apt-get clean

 

i did that but nothing happened.

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

I went to Settings -> Applications -> Manage applications

and as I see there that it's still refreshing the update list

and I resetted the device and watched again .. I think that the problem appears after getting the update notification.

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: can't install anything on my n9

@h_abuzaid

 

Try in "Terminal" :-

 

devel-su
rootme
apt-get update
apt-get -f install
apt-get autoremove
apt-get clean
apt-get autoclean

Happy to have helped forum with a Support Ratio = 42.5

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New Member
Willi65
Posts: 2

Re: can't install anything on my n9

Hi,

 

I have the same problem.

 

apt-get update hangs in the line:

 

0% [3 Translation-de gzip 0B] 

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

@aspergergu

once i try anything from the listed ..

 


apt-get update

apt-get -f install
apt-get autoremove
apt-get clean
apt-get autoclean


 i get the following :

E: could not get lock / var / lib / dpkg / lock - open (11 : Resource temporarily unavailable)

E: Unable to lock the administration directory ( / var / lib / dpkg) , is another process using it ?

 

 

 

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

Now I discover that I can't remove any application too .. It gives me the same message :

 

Unable to start operation
Refreshing cache. Please wait

 

I tried everything .. Is it a problem with the new update PR1.2 ??? Because I can see a lot of people having the same problem on many other forums :smileysad:

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Mobile Overlord
cjlim
Posts: 16,933

Re: can't install anything on my n9

Don't think it is a general problem with Pr1.2 because I am not experiencing it with my N9 and neither are any of my friends on this forum. Could be something specific to your phone or a specific group of phones. 

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Advisor
h_abuzaid
Posts: 12

Re: can't install anything on my n9

Here is the solution got it form My-Meego forums ..

 

Do the following:

- open X-Terminal
- type   devel-su
- type    rootme    as password
- type     rm /etc/apt/sources.list.d/filemanager.list      to delete the problematic repo
- reboot the device
- go back to X-Terminal
- again type     devel-su    and    rootme
- type      apt-get update       to refresh apt cache

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New Member
Willi65
Posts: 2

Re: can't install anything on my n9

Thanks for the support. I could solve the problem also in this way.

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