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clear device problem on N9

New Member
Milad09344
Posts: 4

clear device problem on N9

Hi , i start clear my device and when he is not clearing my device fully. only delete videos,music,app. the nokia account question not showing on screen. games save data not removing. the setting not restoring fully. please help me quickly
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Mobile Guru
ceroberts75
Posts: 4,961

Re: clear device problem on N9

welcome to the forum.

it is difficult to understand what you are asking here.

if you are trying to speak english but it is not your first language, maybe try to use the google translator and then post it here.

Kudos are the STAR Below to the RIGHT, Solution is Below to the RIGHT
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New Member
abdelrahmanjack
Posts: 2

Re: clear device problem on N9

Hi All, I'm a new n9 user, I was clearing the device, and before it was done I turn it off, and when I turn it on again it says (device not working properly) what can I do? please help

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: clear device problem on N9

@abdelrahmanjack

 

Sounds like device firmware wil have to be re-installed either by visiting Nokia Care facility or as open source device you could learn how to "flash" bearing in mind warranty considerations if outside your comfort zone!

Happy to have helped forum with a Support Ratio = 42.5

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