[cpitchford]

you shouldn't need to.. check you personal messages.. and let me know if you've already set a password

[cooldoctor]

i set other pass

[cpitchford]

Can you send me the "user" password in a personal message (or in an email to the address you used when you sent me the debug info)

[cooldoctor]

i already did

[cpitchford]

have you tried with the single letter password yet? Check you messages

[cpitchford]

ok.. I'm in.. hopefully you should've seen the stuff I was typing

It looks like it is a return of the same problem:

[ 1266.022308] end_request: I/O error, dev mmcblk0, sector 58564711

This means your phone's emmc is faulty.. it's got "bad sectors" The only solution I think is to send this back to Nokia.. they can't really argue, there is obviously a bad patch.. the numbers (58564711) match from before you reflashed.. so the problem isn't moving..

That is very irritating

[cooldoctor]

mmmm very bad news coz i bought it from kuwait and i'm from egypt

so wat u suggest fro me to do?

[cpitchford]

oh crud.. that's even worse.. did you buy it direct from a Nokia store? Do you know anyone in Kuwait who could ship it to nokia on your behalf? (ie you send to them, they ship to nokia.. nokia returns to them, they return it to you?)

Its a really obvious fault, it means they have to swap out the main circuit board..

[cooldoctor]

i don't know what to do from first time i have it i feel that the device wasn't right and also the screen has a dead pixel not tiny one and it is in the middle of the device so very annoying when u watch videos wz dark background

can i repair it in egypt or should be repaired at the same country i bought it from

[cpitchford]

I'm not sure about Nokia's warranty restrictions..

If I (in UK) bought an N900 from the USA, I'd have to send it back there for repair..

I don't know if Egypt and Kuwait might be classified as the same region

An N900 bought in France could be repaired in Germany, though.. It might be worth calling them first.. otherwise you'll have to send it back to Kuwait..

The problem is, Nokia may not send it back to Egypt.. they may only send it to an address in Kuwait (hence you would need a friend to receive the phone and ship it back to you)..

This has affected lots of people in Canada who bought their phones in the USA..

[cooldoctor]

i wish i can fix it in egypt as i bught it from i2 stores in kuwait and they have branches in egypt

[cooldoctor]

so what i should tell them in customer care

[cpitchford]

Tell them that there are memory errors.. Practically nothing you tell them will reach the engineers anyway, they'll make up their own mind...

but you can print out this file attached and show it to them (open it in wordpad)

plus if you tell them your media files aren't working either, it is pretty conclusive

[cooldoctor]

media files working well from file manager but after i install extra decoders they disappear from media player even after i uninstall the program same problem

[cpitchford]

The file manager doesn't use the same system to access the music, this is why it works..

The problem was not what you installed or uninstalled, it was that the filesystem became corrupted and now the software on the device is broken.. same as it was before you flashed..

[cooldoctor]

bad news i have to ship it to kuwait it can't be fixed in egypt

[cpitchford]

make sure that if you send it to Kuwait they will fix it and ship it back..

Nokia USA won't ship a repaired device to anywhere outside the USA.. Kuwait might be the same..

[cooldoctor]

i will do anyway 

any words will not be enough to thank u

thx alot chris for everything

[cpitchford]

Good luck with the repair and lets us know how you get on!

[Mick_H1]

Damn! That's unlucky Cooldoctor. Hope they can fix it for you.