[raph986]

Hello

I have a problem connecting my Nokia 808 Pureview using Belle FP2 on an Exchange server 2010. I tried on a Nokia E71 and a Lumia 900 and it works well.

Here is the log file I have on the phone. If someone have an idea thank you for commenting

19/11/2012 12:52:20 Mail for Exchange Build : 3.06.000
19/11/2012 12:52:20 Device Software Version: 113.010.1507
2012-09-21
RM-807
(c) Nokia
19/11/2012 12:52:20 Device Model: 808 PureView
19/11/2012 12:52:20 Serial Number: ***************
19/11/2012 12:52:20 StartAutodiscoverL. Attempt#= 1; Email= ***.***@****is.com; Username= ***.***@****is.com; Domain= ;
19/11/2012 12:52:27 Connected to connection method named *** with type WLAN
19/11/2012 12:52:27 Create User Initiated Job:0, Type:"AutoDiscover":
19/11/2012 12:52:28 Autodiscover: Trying https://***is.com... error 1702
19/11/2012 12:52:29 Autodiscover: Trying https://autodiscover.***is.com... error -34
19/11/2012 12:52:29 Autodiscover: Trying http://autodiscover.***is.com... error 1702
19/11/2012 12:52:29 Autodiscover: Http redirection to "https://autodiscover04.sherweb2010.com/Autodiscover/Autodiscover.xml"
19/11/2012 12:52:31 Autodiscover: Found server "webmail04.domainlocalhost.com"
19/11/2012 12:52:31 Autodiscovery Completed. Servername that will be used is = h&t&t&p&s&:&/&/&w&e&b&m&a&i&l&0&4&.&d;
19/11/2012 12:52:36 Success to execute CContactDatabase:penL()
19/11/2012 12:52:36 Profile Info
Peak sync schedule: Always on
Peak sync days: Mo,Tu,We,Th,Fr
Peak start time 08:00 - Peak end time 17:00
Off-peak sync schedule: Every 4 hours
Peak sync while roaming: Yes
Off-peak sync while roaming: Yes
Heartbeat interval: 11
Access point: 4097, Destination: Internet
Secure connection: Yes
Port number: 443
E-mail sync: Enable
If conflict: Server wins
Remove email older than: 1 week
Calendar sync: Disable
Contacts sync: Disable
Tasks sync: Disable

19/11/2012 12:52:36 Profile Updated
19/11/2012 12:52:36 unable to open snapshot database (-1)
19/11/2012 12:52:39 syncSettings.iDeviceRoamingAndReqManualSyncPolicyOn : 0
19/11/2012 12:52:45 Connected to connection method named *** with type WLAN
19/11/2012 12:52:51 Mail For Exchange Error 36
19/11/2012 12:52:52 PING Command Requested
19/11/2012 12:52:56 Exception during Ping.
19/11/2012 12:52:56 Mail For Exchange Error 36
19/11/2012 12:52:56 Error occurred during Ping: -15064.
19/11/2012 12:52:56 Error occurred during Ping. Setting Status to Waiting For Reconnect
19/11/2012 12:53:02 Mail For Exchange Error 36

[Dan555]

ActiveSync error 36 is a connection error with the server - no connection to the Internet (maybe there's a problem with the Access Point settings) or server not found or logon error or practically anything else. Double check the settings.

If SSL is enabled make sure the port is 443.

If that doesn't work, try setting the port to 80 but leaving SSL enabled (this is a misconfigured Exchange server but it happens quite a lot).

If that still doesn't work, disable SSL and leave the port set to 80 (privacy warning: your password is sent in plain text).

Also, does your company require certificate identification to connect to the Exchange server? I'm not sure how to do that with Exchange ActiveSync on Nokias or even sure if it can be done.