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Browser not working

New Member
Posts: 2

Browser not working

[ Edited ]

My name is kousik.i'm using nokia my phone i'm not able to open my nokia browser.even i click on it is not giving any me.



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Posts: 2,864

Re: Browser not working



Welcome to the forum!


You can try the following steps. In each step, try to check if you're able to open the browser:


1. Reboot your phone by turning it off, remove/re-insert the battery, and then turn it on.

2. Go to Settings, select Restore factory settings and then select Settings only.

3. Update the phone's software using the Nokia Suite. 


If you still don't have the latest Nokia Suite, you can download it from this link:


You can refer to the following steps to update the phone's software:


1. Open the Nokia Suite.

2. Connect your phone to your computer using a USB cable.

3. Sign in to your Nokia account.

4. Go to software update icon.

5. And then, proceed with the next step.


Note that backup is needed to avoid deletion of files. So, make sure to follow the steps accordingly. 



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