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CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (...

Counsellor
PepeGraves
Posts: 52
Accepted Solution

CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

I made the switch to straight talk unlimited plan with my E5 today. So, I activated it and I can make calls and SMS... cannot access wifi, web browser nor MMS. After being on the fone with customer for about an hour I still have no data. They sent me these input values but, I don't know where to put them (and neither do they):

 

Please click here or visit www.straighttalk.com at any time to browse our website for information and instructions on how to get the most out of your Straight Talk. To complete your Activation, create a new APN with the following values:

 

APN Name:  Straight Talk APN:            att.mvno Proxy:          proxy.mvno.tracfone.com Port:             80 MMSC:         http://mmsc.cingular.com MMS Proxy: 66.209.11.33 MMS Port:    80

Delete the current APN from your phone. Reboot your phone.

 

I never had another APN on my fone because I had AT&T prepaid and it was all handled by the SIM card.

 

Please help

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

 

You need to create an access point for internet (and MMS). On the E5 these can be found (and created) in MENU>Ctrl. panel>Settings>Connection>Destination>(Internet/Multimedia msg.)>Options and create a new access point

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

Yes, thank you. I tried the destinations and found that I could only enter 3 out of the 7 fields listed because my E5

 

does'nt show these fields so I cannot enter the MMSC, The MMS Proxy (that sounds important), Port #'s,...

 

So, you see... I don't know what else to do besides get back on the fone with ST and get dizzy'd by CS. Hope

 

someone here has the answer. I wonder if Nokia can help....:question:

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

 

You need to create two accesspoint, one in Internet and one in Multimedia msgs. Obviously you drop the MMS bits to find the correct fields.

 

Internet;

APN Name:  Straight Talk

APN:            att.mvno

Proxy:          proxy.mvno.tracfone.com

Port:             80

 

MMS;

APN Name:  Straight Talk MMS

APN:            http://mmsc.cingular.com (could be you need to lose the http:// bit)

Proxy:          66.209.11.33

Port:            80

 

 

 

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

@PepeGraves

 

Kosh didn't mention to hit Options > Advanced settings to reveal further window as per screenshot:

Happy to have helped forum with a Support Ratio = 42.5

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

nice... When I get to destinations I choose "Internet", I have 19 access points, all of the WLAN...except the new straight talk one...I choose "straight talk " access point it reads( MY INPUTS ARE ITALICIZED) ::

 

CONNECTION NAME:

* STRAIGHT TALK

 

DATA BEARER:

PACKET DATA

 

ACCESS POINT NAME:

ATT.MVNO

 

USERNAME: (???)

PROXY.MVNO.TRACFONE.COM

 

PROMPT PASSWORD:

NO

 

PASSWORD:

****

 

AUTHENTICATION:

SECURE

 

HOMEPAGE:

HTTP://MMSC.CINGULAR.COM

 

USE ACCESS POINT:

AUTOMATICALLY

 

 

AS YOU CAN SEE I AM LOST

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

thanks, could u please scroll up on that nice picture so I can see what network type and the IP address should look

 

like? I hate to admit this but, Symbian OS was/is kinda difficult to learn so, if you guys could kinda "baby teach" me a

 

lil bit I know I will get it. I appreciate all of your help.

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

@PepeGraves

 

Sorry I am in UK and was just making a mock up for screenshot, but surely Username should be blank?

 

No doubt you have seen this resource:http://www.straighttalksim.com/pdf/ST_SIMCard_ActCard_AT&T_R3.pdf

Happy to have helped forum with a Support Ratio = 42.5

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

:squint: Yes, they sent me one along with the SIM card. I just don't know where to input the values. if anyone would

 

like to take on a challenge and walk me thru the process, 

 

I follow instructions really well :thumbsup:

 

*note; removed phone number. Sharing private information on a public forum is not advised. 

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Mobile Overlord
aspergerguy
Posts: 10,000

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

@PepeGraves

 

Have a look at this screenshot for Internet:

 

 

 

Have a look at this resource and amend accordingly:

http://www.h2owirelessnow.com/images/pdf/ManualConfigurations011211.pdf

 

For MMS try this:

Menu > Tools > Settings > Connection > Destinations

  1. Add New. Say no to “Automatically check for available access points?”.
  2. Choose “Packet Data”
  3. Enter any name you like. Maybe “STMMS” ?
  4. Choose “Multimedia msg.”
  5. Now you need to go into “Internet” and find the access point you just defined.
  6. Make the following changes:
    • Change “Access Point Name” to “att.mvno”.
    • User Name: None.
    • Prompt Password: No.
    • Authentication: Normal.
    • Use Access Point: Automatically.
  7. Now you need to press Options > Advanced Settings.
  8. Set the following options:
    • Network Type : IPv4
    • Phone IP Address : Automatic
    • DNS Address : Automatic
    • Proxy Server Address : 66.209.11.33
    • Proxy Port Number : 80
  9. Exit.

Happy to have helped forum with a Support Ratio = 42.5

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

Should I select "packet data" as the bearer for both internet am\nd MMS?
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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

[ Edited ]

THANK YOU asperguy and Kosh SUCCESS!!! On wi-fi and ST internet....cannot get MMS going :thumbdown:.  

 

Every time I attempt to send an MMS it tells me "No valid access point defined" . It then asks if I would like to

 

define it now... I say yes, it then tells me I don't have anything in there. Should I just delete the MMS access point and

 

re-enter it and try again?...

 

Well, I took my advice and it does'nt work.. "No Access Point Defined" is my fone's favorite message now :smileysad: ha!

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

Anyone know how to get my E5 to recognize that an Access Point has been defined? Thanks
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

@PepeGraves

 

When you said "Success" presumably you have a Straight Talk network access point in Destinations > Internet which now functions?

 

You tried to create MMS access point which is set as Priority 1 in Destinations > Multimedia msg. folder and it is not recognised, is this correct?

Happy to have helped forum with a Support Ratio = 42.5

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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

Correct.
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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

i talked to Nokia yesterday and they had me do a reset. Does that mean my fone is locked again? My fone was unlocked when I bought it.
Now...straight Talk attempted to get my MMS to working but they couldn't. They informed me that my phone is Locked. And I am guessing that they mean I am SIM locked, as in I can't use anyone's network. Can someone please help me with(re )unlocking my E5 please?
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Counsellor
PepeGraves
Posts: 52

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

hey wait a minute!... If my fone (SIM) is locked how can I get on straight talk internet? Does'nt that mean it's not locked? Am I rite?
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Mobile Overlord
aspergerguy
Posts: 10,000

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)


PepeGraves wrote:
I talked to Nokia yesterday and they had me do a reset. Does that mean my phone is locked again? My phone was unlocked when I bought it.

Once device is SIM unlocked it remains that way irrespective of whether device reset or software re-installed, so StraightTalk just trying to fob you off!

Happy to have helped forum with a Support Ratio = 42.5

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New Member
the_hamer
Posts: 3

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

This is for unlocked nokia phones e5 e71
ok after months of talking to nokia and straight talk i have done it mms. This is a long deel so bare with me for ther is many steps.
1 menu , control panel, setting wizard,define multimeadia.
2menu, control panel, settings, conections, destinations, multimeadia,at&t.mms.
3connection name (at&t mms)
data bearer (packet data)
accses point name (att.mvno)
user name (WAP@CINGULARGPRS.COM)
PROMP pASSWORD (NO)
PASSWORD (NO)
AUTHENTICATION (NORMAL)
HOMEPAGE (http://mmsc.cingular.com)
use accses point (autamaticly)
4 push options,advance settings.
Network type (ipv4)
phone ip address (automatic)
dns address (automatic)
proxy server address (66.209.11.33)
proxy port number (80)
5 back out to menu, menu, control panel, seting wizard, define multimeada, (very importent)( attmms conection already egsists do you want to reaplace it)(NO)
6 back out to menu, message buton, options , settings, multimeadia message,
7accses point in use (at&t mms)
back out and send a picture. If all is done right you have (one!) please dont let the trolls take this this is about 20 hours and 5 months of hell to find this.
it puts the hammer down
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New Member
the_hamer
Posts: 3

Re: CAN'T ACCESS INTERNET AND MMS WITH STRAIGHT TALK (E5-00)

and internet,
menu,control panel, settings, connections, destinations, internet,all you need is,
connection name (straight talk )
access point name (att.mvno)
back out and done
if u dounload opera you will have to go into realplayers settings and select access point for videos.
it puts the hammer down
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