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Re: New Ovi Mail page - can't find search

New Member
E7newbie11
Posts: 6

New Ovi Mail page - can't find search

I noticed the  new look&feel for the Ovi Mail page. I can't see anywhere the SEARCH box so I could search for emails in my inbox. Am I being totally blind here or has it disappeared?

 

The whole experience looks very much Yahoo! now overall, rather than Nokia branded. Not so good in my opinion.

 

Thanks for any tips!

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Moderator
aleisha11
Posts: 1,542

Re: New Ovi Mail page - can't find search

Last 17 Sep, 2012, the mail.ovi.com domain was moved to nokiamail.com. It is still the same Nokia Mail service, now named Nokia Mail, powered by Yahoo! This was the final step in the process of re-branding Ovi Mail to Nokia Mail. This is the reason why you think it looks like Yahoo! mail now. 

 

You can check the attached screenshot if you're trying to access your e-mail using a web browser. The search field is located at the upper right corner portion of the screen. 

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

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New Member
E7newbie11
Posts: 6

Re: New Ovi Mail page - can't find search

[ Edited ]

Hello Aleisha, thanks for answering my question.

 

My Ovi Mail seems to look different to yours, I don't have the search field on the top right corner. See attached image.

 

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Moderator
aleisha11
Posts: 1,542

Re: New Ovi Mail page - can't find search

I see. Then, try to sign in using www.nokiamail.com instead. 

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

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New Member
E7newbie11
Posts: 6

Re: New Ovi Mail page - can't find search

I use the address nokiamail.com. see attached.

But still land on the different looking page.

 

thanks for any advice still!

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Moderator
aleisha11
Posts: 1,542

Re: New Ovi Mail page - can't find search

You may see this situation if you have both an Nokia Mail powered by Yahoo! account and a Yahoo! Mail account because you can only be logged into one of your accounts at a time since they are both running on the Yahoo! platform. 

 

Make sure that you have logged out of your Yahoo! Mail account, and then go to https://www.nokiamail.com to log in to your Nokia Mail account. Alternatively, if you have previously associated your Nokia Mail address with a Yahoo! account, you will be taken to your Yahoo! Mail account.

 

Hope this helps. :smileyhappy:

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

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New Member
E7newbie11
Posts: 6

Re: New Ovi Mail page - can't find search

Hello again,

 

I have had an Yahoo account years ago but it has been cancelled for a while now so not in use anymore.

I did have a redirect from my Yahoo account to my Ovi Mail at the time.

 

Is there any way to disassociate now from the Yahoo account?

 

Now if I click on the link "Account" (top righthand corner) for example, it takes me to the Yahoo sign-in page, but I can't sign in there with my Ovi credentials but don't have Yahoo credentials either. If I click on "Mail Options", I get a "page cannot be displayed" error message.

 

As said, the layout of the Inbox page changed only couple weeks ago. Until then it looked more "Nokia" and had the "Search" field.

 

Thanks very much still for your help!

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Moderator
aleisha11
Posts: 1,542

Re: New Ovi Mail page - can't find search

If you can still remember your Yahoo! account, try to log out first. Then, log in your Nokia Mail account at www.nokiamail.com. Another way is to use different browser. Then, try the steps provided to you. 

 

Hope this helps. :smileyhappy:

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

Please use plain text.