[eddiehongkong]

hi...

i need help..im using nokia asha 200 n sudenly some of the apps was gone, i try many thing with suggestion. but still got the prob..the prob is my apps Nokia Messaging Mail & Chat 3.2 n Social (Communities) 2.0 was gone (invalid application). what can i do? im upgrade to the new version..

[Iris9290]

Hi eddiehongkong,

Welcome to the Nokia forum.

Reinstall your phone's software with Nokia Suite. Connect your phone to your PC, then click on the green arrow in Nokia Suite, where you will be able to reinstall the current software. 

Reinstallation of the phone's software will also reinstall all missing applications. In case you're missing any applications after the update, you can also redownload them via the Nokia Store > My Stuff. When you are asked to pay for applications you have already purchased, please contact your local Care line who will be able to resend the applications to your phone so that you don't have to pay for them again. You can find your local Care line here. 

Let me know how you get on.

Iris9290

[eddiehongkong]

thanks for your opinion, sir. for your knowledge, I have tried them all and the problem still can not be completed. I have made ​​a study and has visited several blogs and found that it is the main problem for the model Asha. but I will try to find a way out of this problem. there was a view that commands to tried flashing manner...

[Iris9290]

Hi eddiehongkong,

Thanks for your quick reply. 

Have you spoken to your local Care line? You should definitely be able to redownload free apps from the Nokia Store > My Stuff. Your Care line will be able to send your already paid for applications via a text message to your phone, so that you can redownload the apps without having to pay for it again.

If you've tried the above and it doesn't work, even after updating or reinstalling the current software, there will be something wrong with the phone. In that case I would like to advise you to visit a local Care centre where the firmware can be reinstalled. Do make a back up with Nokia Suite first as all your data will be deleted off your phone.

After the firmware has been reinstalled the phone should work like it should again. Contact your local Care line afterwards who will send the paid apps to your phone. You can restore the back up in Nokia Suite by clicking on Tools > Restore.

Let me know how you get on.

Iris9290

[eddiehongkong]

tq bro..i will going to care centre..i will lets u know the result..tq.