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Problem with filling the forms in Nokia browser af...

ilkerol
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ilkerol
Posts: 12

Problem with filling the forms in Nokia browser after FP2 Update

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‎2012-10-05 12:59

Hello,

 

 I updated my Nokia 808 to FP2 successfuly. But i realized one problem in web browser and the new keyboard. For example when i want to write into a form box i can only see virtual keyboard. I cannot see what i type. If you want to test this, please open your local nokia website and click on support / e mail us. You will see a form which will ask your phone model and OS etc. Try to type into the boxes. Yesterday i failed to write anything. Also reaction is very slow. You can see what i m talking about in the attachments.

 

  Also with the new update, videos are not working correctly. Sometimes video player is crashing. Sometimes i see strange and colourful images while it is trying to play the video. Then it turns to normal and i see the video clearly.

 

  Im satisfied with some new things in the update but there are problems and slow downs. Some features are not working such as Nokia Social. I hope Nokia Team will find a solution. Thank you.

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Puigchild
Posts: 1,287

Re: Problem with filling the forms in Nokia browser after FP2 Update

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‎2012-10-05 15:36

HI ilkerol,

 

Welcome to Nokia Support Discussions!

 

Thanks for the feedback! I tested the support form with the same results, the page was slow and kept on moving up to the top when I was typing in the textbox.  I tried it with a Lumia device, and even though I was able to fill the textbox without problems, the drop down menus did not work. Based on that experience, it seems that the form is meant to be used with a personal computer, not a mobile device. I will, however, escalate this issue in case there is a possibility of a quick fix. 

 

As for the video issue, does this happen with all videos or just certain ones? Colorful images etc. usually mean that the video file encoding is somehow broken and the player cannot read it properly.

 

Hope this helps!

 

Puigchild

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ilkerol
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ilkerol
Posts: 12

Re: Problem with filling the forms in Nokia browser after FP2 Update

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‎2012-10-08 5:47

Hi,

 

 Yes the web site is buit for pc but you said there were not so big problems in lumia as in the 808's browser. It is obvious that there is some problem. About the video issue, it doesn't happen anything bad in youtube videos but sometimes it has some encoding problems in videos that embded to websites. It occurs randomly. But before update i haven't experienced one single crash or encoding video problem.

 

 regards,

 

 ilkerol

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