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Re: Trouble with Log in!

New Member
Saurabhdua
Posts: 2

Trouble with Log in!

Hello Folks!

 

"We were unable to open your mailbox. Try loading again." appears to have been STUCK on a forever basis!

Right from the moment of a New Nokiamail A/c. Creation, I have not been able access my Mailbox even for once!?

 

Wonder, if the Nokiamail is left in an aborted state to simply fulfill the definition of a DOGMA!?

 

Please help troubleshoot the error. Also,  an access attempt with an EXTERNAL Mail Client is showing up a failure too against imap.nokiamail.com, in spite of a "Correct" Configuration.

 

A prompt help will be sincerely appreciated.

 

 

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Moderator
aleisha11
Posts: 2,864

Re: Trouble with Log in!

Hi,

 

Welcome to the forum!

 

We'd like to know what phone model are you using. Also, what kind of internet connection are you using? Is it a data connection or a WiFi? Make sure the internet connection is stable. Test it by visiting a website using the web browser of the Nokia phone.

 

Meanwhile, we recommend you to try removing the e-mail you setup in the phone and reconfiguring it. Also, aside from your Nokia mail, do you have some other email accounts setup in the phone. If yes, try checking if they are working fine. If you don't have any, try setting up another email account in the phone and see if it's going to work. This is to validate if the issue is with Nokiamail or with the email application itself. You can also try to log in to your Nokiamail using a computer to see if you'll be able to log in successfully. 

 

Hope this helps. :smileyhappy:


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Contributor
gszekeres
Posts: 5

Re: Trouble with Log in!

Hi,

 

I have the same problem, and it does not depend on the device - I have tried all the troubleshooting tips, different devices, but none of them worked.

 

My email account got lost - I tried to reset my password as well, and at that step it says that username/email address was not found.

 

This problem started 6 days ago, I have contacted to several support teams, and nothing happenned!!!!!!!

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New Member
Saurabhdua
Posts: 2

Re: Trouble with Log in!

Exactly, This does appears to be an Issue prevalent at the Server end only.

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Mobile Sensei
Abi99
Posts: 5,647

Re: Trouble with Log in!

[ Edited ]

SaurabhduaNokia Mail works here. Consequently, this is either a problem local to your region of the world. Or a problem with your account. In the latter case, I would start with that post (and that section). Or said differently: We are no great help, when it comes to such an issue. At least, I am not.

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