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Re: Your account is locked.

New Member
Account_Locked
Posts: 3

Your account is locked.

[ Edited ]

Hello to all nokia discussion member,

 

I need help. I cant access my ovi mail " 

 

The detail when i try to login is " Your account is locked. "

 

I use my ovi for my work, Facebook, paypal, Blackberry ID, Apple ID, etc.

 

I already try the " send recovery using my mobile number ". but until now i get no sms at all from ovi to resolve my problem. I already try to login for few days now, but still no luck.

 

Can some one help me asap. i need to login to my email

 

Thanks, have a nice day.

 

 

Moderator's Note: Personal details removed. We kindly ask you not to share your  email address publicly on this forum.

 

 

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New Member
Account_Locked
Posts: 3

Re: Your account is locked.

hello again.

 

can somebody help me with this issue?

 

thanks again

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Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Your account is locked.

[ Edited ]

Hi,

 

Thank you for your message and welcome to the forums.

 

Sorry to hear about your issue's you are experiencing with your ovi email account. What I recommend you do is to wait around 24 hours and then try logging in again. If after this you still cannot access your email then you can either email Nokia support or call your Nokia care line. 

 

You can find the details on the below link by selecting your region on the world map and then selecting contact us.

 

http://www.nokia.com/global/support/

 

Hope this helps. Let me know how you get on

 

Regards.

 

Raoul_Duke

 

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If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Professor
vvaino
Posts: 626

Re: Your account is locked.

 

Hello @Account_Locked,

 

I had similiar experience day or two ago with my phone

(I was trying to sign in this very site). The " sign in" page

threw me to different looking "sign in" page with text you told

up there.

 

By trying again everything went well. What I suggest you to do

try another web browser you normally use, sign in and see 

what happens.

 

-vvaino

#SwitchToLumia
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New Member
Account_Locked
Posts: 3

Re: Your account is locked.

still Acount locked :smileysad: please some one at ovi mail help me.

 

i already PM carltabi but still no response.

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Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Your account is locked.

Hi,

Have you tried contacting your local Nokia customer care line?

Regards

Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Registered Member
kivavik
Posts: 1

Re: Your account is locked.

I've been having the same issue since last night. My 1 email address works, but the other wont and when I try to sign in to here with the other address it says my account is locked.

Do I wait 24 hours without trying to access it? How do I solve this?

Thanks

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Registered Member
enpee
Posts: 1

Re: Your account is locked.

I have current paid up business call contract with Vodacom but when I try to use cetain functions like maps I get "your account is locked" what is wrong and howdo I fix it? My phone is a Nokia N78 which is making and receiving calls, sms and connecting to the internet and my details show "not locked"

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