[chanchukwan]

Currently I'm using Lumia 800. Everything works well until today, that I can't login the Nokia Mail account, the just prompts me to enter the id and pwd. Later on I delete the account and add the account again, but the automatically defined settings cannot log me into nokia mail.

Another phone of mine, Nokia E6, is just working well with the same Nokia Mail account.

So, I wonder if there are some tricks to add the Nokia Mail account. Thanks.

[Puigchild]

Hi chanchukwan,

Thank you for your post and welcome to the forums!

I added my Nokia Mail account by going to Settings > email + accounts, add new account and selected Nokia Mail, input my email address (in the form of username@ovi.com) and password and it connected me to the service without problems.

The automatically fetched server settings are as follows:

Incoming email server:   imap.mail.ovi.com:883:1

Outgoing email server:   smtp.mail.ovi.com:465:1

Tick both "Outgoing server requires authentication" and "Use the same username and password for sending email".  

Let us know if this helps,

Puigchild

[chanchukwan]

i've follow the procedures, but the email app just prompts me to re-enter the user id & pwd.

However, when I add the account by selecting "others", and enter the @ovi.com id&pwd, the auto generated settings works well (although the imap and smtp addresses are still the same as those of nokia mail)

[Puigchild]

In some cases you need to select "other" from the list, this may happen with email accounts such as @googlemail.com, which is basically the same as Gmail but may require different settings (and keep on asking for your credentials). So, if the default "Nokia Mail" does not work, there is no harm in using the "other" choice. 

Good to hear that you got it working!

Puigchild

[chanchukwan]

I wonder if it is related to login with multiple devices, as I am using Nokia E6 in the same time which the Nokia Mail account is stay synchronized in this phone.

Currently the Nokia Mail push in my E6 is disabled to see if the Lumia 800 still keeps prompting for password

[Zac73]

Hi

I have exactly the same issue with my WP7.8 Lumia 800:

- Re-installed the Nokia (OVI powered by Yahoo!) mail client

- Still keeps on prompting for pwd & id

- Even if submitting the above many times still replys stay in the outbox

- Power cycles etc. do not really help

Next is now to try this "other" option. I hope that will help, I will let you know.

Zac

[caitlin1759]

Ovi mail does this a lot. It's not the Lumia's fault, I've had a lot of problems recently on Android phone. You just have to keep playing around with it including deleting and reinstalling it. There is a an Android Yahoo app which seems a bit more reliable than trying to use it as a direct email set up.

[Winmatic]

Try to use SMTP port 587.

[caitlin1759]

Currently
incoming server imap.mail.ovi.com:993:1

outgoing smtp.mail.yahoo.com. works.

Our "proper"email address at home is a BT Yahoo address. I've actually found it almost as unreliable as the Ovi one and have moved every thing that is important to a gmail account.

[caitlin1759]

My settings are quite different from Puigchild's

[chanchukwan]

The yahoo mail app for android works well with ovi account, with push email support

What a shame that nokia doesn't provide any app even for her mail service on her smartphone