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Re: gmail user name box turns red - cant log in

Registered Member
atulkatariya
Posts: 1

gmail user name box turns red - cant log in

I have E5,

uptill now i was using net browser provided with nokia to login to my gmail and other web pages accounts.

Since last 5 days when i go on gmail web page from my phone, and i enter the username , the password and click the login button, the username box turns red.

I could not log in. i tried to solve the issue by restoring factory settings. But still unable to resolve the problems.

Other accounts i can log in like yahoo, irctc etc.

This is happening to gmail only.

 

Please help.

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Ex-Moderator (Retired)
Puigchild
Posts: 1,287

Re: gmail user name box turns red - cant log in

Hi atulkatariya,

 

Thank you for your post and welcome to Nokia Support Discussions!

 

The issue you described may be due to some changes made to the service or a password change. So we would advise you to log on to your Gmail account using a computer and check if it requires you to go through a captcha verification. If so, just fill in all the details they ask and you should be able to access the service again.

 

Let us know if this helps!

 

Puigchild

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Registered Member
saha21
Posts: 1

Re: gmail user name box turns red - cant log in

Hi ,

 

I face the same issue. By logging in to gmail using the computer , theissue was  not resolved , please let me know if you found the solution.

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Registered Member
Smunchkins
Posts: 1

Re: gmail user name box turns red - cant log in

I'm also having this problem. I've tried logging in from a computer, and also including the full address. 

This used to work, but now it doesn't, I suspect it was one of the automatic software upgrades that Nokia have released that stopped it, or else gmail changed their settings. 

It is VERY annoying!

Can anyone help please?

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