[olifink]

Hi there,

as of yesterday, the Fn-Hotkeys stopped working on my Booklet. During startup, I get an error message that the HotKey App stopped working. I have to admit I installed quite a lot this weekend on the booklet (symbian sdks, carbide, qt, etc), and after one of the restarts, this error came up.

I've tried going back to an earlier restore point (rstrui.exe) as well as uninstalling, reinstalling the Hotkey Utility from the support download site a couple of times, but still the same. When I uninstall it, I at least can get BT, wifi and 3G working through F8 (but it's all or nothing, no selective on/off).

Any ideas - am I the only with this? Probably have to go through a full system restore, right?

O 

[nokkika]

Not had this problem, but Once you have installed the Hot Key Utility, have you tried going to C:\Program Files\Hot Key and launching CeEkey.exe?

[redleaf]

Hi,

The hotkey on my booklet is also acting weird.  They are 'OK' in that volume, brightness etc works.  However, except for the brightness icon, the rest dun show up on screen.  For example, when I press Fn + F10, I dun get the selection on screen; it just turns the wireless stuff on/off.

Have tried installing and uninstalling whatever that is available on Nokia Support but it didn't help.

Any ideas whatelse can be done?

Regards,

Redleaf

[nokkika]

Very difficult to isolate, I don't have this problem at all - in which case it is likely to be 3rd party software.  Logitech software (external keyboards, mice etc...) often causes the Fn keys to get messed up.  Try and isolate recent software that you have installed.

[redleaf]

Dun have any external devices connected/installed.  Really at a loss now.

Even the GPS isn't working.  This gotta be one of the worse experience with a commercial product...

[olifink]

OK, I have it again - after I had to go back to a full system restore... now I had my booklet nearly where I wanted it to and everything was working perfectly.... except Hotkey is lost again. The CeEKey.exe starts and then quietly dies again...

here is what I find in the system log for it:

Faulting application name: CeEKey.exe, version: 1.77.0.19, time stamp: 0x4aa9e1ab

Faulting module name: CeEKey.exe, version: 1.77.0.19, time stamp: 0x4aa9e1ab

Exception code: 0xc0000005

Fault offset: 0x00002a16

Faulting process id: 0xf00

Faulting application start time: 0x01caaf51a9fad5e9

Faulting application path: C:\Program Files\HotKey\CeEKey.exe

Faulting module path: C:\Program Files\HotKey\CeEKey.exe

Report Id: ea3399d5-1b44-11df-a552-a7545960af

not happy at all!!

[jdc83 · Accepted solution]

I had the same problem and I could solve it. I think it is a problem of a windows update because I had not installed any programa when it stopped working.

Well, what I did is going to hotkeys folder and execute CeEkey.exe in windows xp compatibility mode. You have to open it as an administrator.

I hope it can solve your problem as it did in my nokia.

[olifink]

excellent - you're a star... that seems to solve it

THANKS!

[sirgader]

Hello!
I can confirm that it works well. The solution is good one but i'd like to find out what is the reason of such fault.

[Booklet_3G]

Not on XP itself though (cf. /t5/Mini-Laptops/Request-for-XP-drivers/m-p/925309), where brightness shows just two accessible steps, neither of which makes a visible difference either.

[winart7]

I didn't know what happen with my Fn key ( he same error above) when i upgraded for new windows version , i have tried this and everything then ok.

Click on C:\Program Files\Hotkey\CeEKey

Right click on file - chose Properties - chose Tab 'Compatibility':

1. Chose Run this program in compatibility mode for:  Windows 7 

2. Privilege: Chose Run this program as an administrator

Apply - Ok

Restart

Done!

[clausallan]

I tried reinstalling the hotkey driver and run it in compatability and admin mode - no luck. 

But by removing the battery while Windows was on,  at least the Wireless network came alive again. 

However, the Hotkeys are still dead....