I had a list of music files in my gallery. I wanted to remove all, then i marked all n deleted but then it shows me 'System Error'..
so i tried to deleted them off through memory card. Files deleted but still appears in my gallery. Tried to delete again but this time it shows Files Corrupted.
pls, I need some adviseon how to completely remove them.
06-05-2009 18:10 - edited 06-05-2009 18:12
My new 5800 had the same problem.
I fixed it like this:
- first used the Content Copier in the OVI suite to backup the memory card.
- then go into the FileManager application on the phone, select the memory card and then under Options->Memory Card Options select "Format". This will wipe all the data off the memory card.
- Then I restored the memory card from the backup using the ContentCopier again (otherwise you end up losing all the Nokia Maps)
- Switched the phone on and off again.
- Going into the music player, it came up with a message like "Looking for music files" or something.
- Once this had finished, all the working music tracks were back in the library but the corrupt ones were gone.
No other problems that I can see after doing this.
thank you blackpearl. solution works great.
you can remove the same file you mentioned (101ffc31 ) directly from your device:
1- go to file manager
2- press on Memory card. press find. (root folder opens).
3- search root folder and delete file.
i have found a way to solve this for n8...
(i dont have the phone with me so im doing it by memory)
-plug n8 into computer via usb cable.
-select mass storage (if not datatransfer) on phone by pressing where its says usb when u first plug it in. or bu pressing to right near battery sign.
-open up on computer so you can the phones folders.
-open the 'private' folder.
-then delete the folder that begins with 101 and is at the top of the screen. (i think i remember it has an 'a' and '9' in it)
-after deleting go down a few folders and press them to see whats inside. after openig them to see what the files names are called inside you will come across a folder that has the files name 'mpxv1' and 'pcv6'. delete these 2 files but dont delete the 3rd one that is i there.
-safely remove hardware (if cant its ok, dont make a difference to me anyway)
and then go on to hone and they should be gone
- click refresh library just to make sure
-that should be it. orry for the vague instruction but you will be able to work them out.
this fix definately works
You Sir.....are a legend!!
It took me ages to figure this out and no one from Nokia was able to help.
I have been a long loyal customer for a good 10 years now. I've owned 3210, 3310, 6310, N82 and now the N8. I am an anti-iphone guy but seriously Nokia you have to sort these basic problems out with your software otherwise you really will lose your share in the market.
I didn't believe the reviews till I got one myself but the N8 is a great phone but the software really lets it down just like the reviews say but I would still choose this over the iphone any day!!
Thanks for your help peeps
I am fine with all your replies. But i still feel this is not the way nokia prodcuts should be developed. This is high time for Nokia to sort out all these issues. Particularly when some one gets a 5800 or N 97 or a N8, people invest in them to get a rich experience and facing problems with "music" in an "EXPRESSMUSIC" literally makes me feel bad for the choice which i made. This is not a one time problem but the problem often gets repeated. I am sick of doing all this and i had to do a hard reset for 3 times in a span of 18 months. This is not the quality which a consumer like.
Hi, I am using N97 mini, but i am unable to delete corrupted music files, i had follow the deletion of files from two mention folders but this couldnt help me out, anyone pls help on this....
hi, im using c7 and i tried following your steps but i cant see any folder named "private", i double-checked all the folders i have in my phone nothing there, and i dont have a separate memory card, what im using is mass memory, can you help me with this one? i deleted all the songs in my library and it is still showing the "Unknown" album which is corrupted,..
im just sad whenever i'm trying to use the video editor app, the songs are not appearing can someone help me?? pls?
at first i wanted to SCREAM because your solution didn't work.
but then i realized i missed the last part:
I only deleted the folders but I forgot to delete
" 'mpxv1' and 'pcv6'."
Now it works!
I love you!
Not in a gay way... not that there's anything wrong with that. lol.