Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Hi. Have you tried rebooted the phone? Does this happen to all the music files you have? Where are the music files saved? Are they saved in the phone memory or in the memory card? Where did you get theses files? Did you download these from Nokia Music or did you transfer these from a computer?