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Re: Nokia Music Store

Registered Member
gargi3414
Posts: 3

Nokia Music Store

Sir, I bought a Nokia Lumia 610 in July'12. The Nokia Music Store was working perfectly for the last 5-6 months. However since last week even if the songs are downloaded they aren't saved. This happens with the new songs in the store but not with the old ones.
P.s. My OS is Windows 7.5.
Registered Member
kafeelahmed
Posts: 1

Re: Nokia Music Store

Dear sir
. Am also having this problem since last week so please give you comments.
New Member
jtndrprksh
Posts: 2

Re: Nokia Music Store

Even in Lumia 800 same problem is coming..before i was able to download songs from Nokia Music but now songs are not saving in phone memory after downloading.

Community Manager
tiny_chef
Posts: 5,049

Re: Nokia Music Store

Answer posted here


Final Banner
New Member
jtndrprksh
Posts: 2

Re: Nokia Music Store

Hi all,

Nokia is currently aware that certain track downloads may result in the text "Not saved" being displayed. The root cause has already been identified, a fix is currently being implemented and will be available shortly. No changes to your device is or will be necessary for the fix to take place..

Thanks, Craig
Registered Member
gargi3414
Posts: 3

Re: Nokia Music Store

Downlo Downloaded update still d same problm
Moderator
aleisha11
Posts: 3,057

Re: Nokia Music Store


gargi3414 wrote:
Downlo Downloaded update still d same problm

Sorry to hear that. But, you can check the answer from here. It stated there that:

 

"The issue that was identified would only have affected music that were added to the Nokia Music India and China catalogue between the 3rd January and today. This issue has now been resolved, so any new music should not be affected. All previously affected music should be fixed in the upcoming days, so you should soon be able to download or stream these tracks again. We apologies for the inconvenience caused!"

 

Hope this helps. :smileyhappy:

 

 


Final Banner
Registered Member
vky3434
Posts: 1

Re: Nokia Music Store

Sir, I bought a Nokia Lumia 820 Jan'12..this msg"activation problem- this phone is already registered with unlimited subscription" are shown when I'll be download music in nokia music store.. Please solve this problem quickly.
Registered Member
surajrua
Posts: 1

Re: Nokia Music Store

Sir, I bought a Nokia Lumia 800..this msg"activation problem- this phone is already registered with unlimited subscription" are shown when I'll be download music in nokia music store.. Please solve this problem
Ex-Moderator (Retired)
emilygreen
Posts: 903

Re: Nokia Music Store

[ Edited ]

Hi surajrua

 

Thank you for posting and welcome to Nokia Support Discussions! :Cool:

 

Nokia Music Unlimited licenses are activated by signing in with a Nokia Account,  and once activated personal to the Nokia Account holder. If the same Nokia Account is used to activate a second or third device, the Nokia Music Unlimited licenses are accumulated on that account and only the most recently activated device can be used to access Nokia Music and download music for free. You will be able to play already downloaded music on previously registered devices.

 

Therefore, if the device is bought second hand, and the license is still in use by the first owner the second owner is not entitled to the Nokia Music license.

 

 

If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" :smileywink:

Nokia Lumia 920 Nokia Asha 308 Nokia 808 PureView 
Registered Member
heads2358
Posts: 1

Re: Nokia Music Store

i have a problem with my music ,it cannot be downloaded anymore,but i am being charged for the content i never received and that really wories me.