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Ovi music player failed installing

Contributor
zaki7
Posts: 4

Ovi music player failed installing

fails at installling nokia multimedia common components failed

ovi player failed

 

i have tryed many times and remove nokia software still not working please help

Counsellor
LEEBI
Posts: 34

Re: Ovi music player failed installing

I had the same problem nokia customer care failed to provide a solution and were unhelpful. I consulted a techy friend who found out it was the anti virus software blocking the installation solution turn the firewall off briefly while you install. 

Contributor
zaki7
Posts: 4

Re: Ovi music player failed installing

i can not install this stupid software help please tryed everything

Registered Member
stevieboyblu
Posts: 2

Re: Ovi music player failed installing

[ Edited ]

The Nokia OVI Music Software doesn't work and disabling antivirus or firewall makes no difference. They've obviously made some update that isn't compatible with what I think is their own previous software left lying around in various registry areas. Uninstalling and re-installing isn't any good either but it's probably the same folk writing the uninstall stuff so that isn't a surprise. Failed is an excellent description they provide to debug the reasons why - another hopeless software effort.

Registered Member
stevieboyblu
Posts: 2

Re: Ovi music player failed installing

[ Edited ]

The first of many errors in the Application Event Log (XP Operating System SP3) shows the first problem:


Nokia Software Installer 3.1.414 (NLib 0.7.487)

Setup failed with exit code -1072878848. Command line used: C:\Documents and Settings\Steve\Local Settings\Temp\Nokia Nseries Update Manager\n-cable-driver\Nokia_Connectivity_Cable_Driver_7_1_35_0.msi /Q:A /R:N /c:"wmsetsdk.exe /WMFDIST /Q /R:N /DisallowSystemRestore"

Counsellor
LEEBI
Posts: 34

Re: Ovi music player failed installing

If you think its a previous installation thats fowling up the new one track down the files and folders and remove them. Also try ovi suite cleaner thats available to download. Remember nokia software is awful and they expect you to solve any problems your having they've got your money they don't care. That's nokia down to the bone I've learnt my lesson and won't buy another of their products. Its a steep learning curve but thats life.

Registered Member
Indea
Posts: 1

Re: Ovi music player failed installing

Halpe