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ovi music and SW update nt working

New Member
tom_skazi
Posts: 1

ovi music and SW update nt working

i am using nokia C6-01(India), both my ovi music and SW update isnt working.. When i open it close automatically by itself. Any way to solve this problem.
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Ex-Moderator (Retired)
Iris9290
Posts: 1,302

Re: ovi music and SW update nt working

[ Edited ]

Hi tom_skazi,

 

Thanks for your post and welcome to the forum.

 

Please reinstall the current software with Nokia Suite. Connect your phone to Nokia Suite and click on the green arrow where you will see the option to reinstall the current software displayed in blue. This will reinstall the pre installed applications such as your music applications and the Nokia Store and will resolve the applications from not working properly. 

 

Let me know if you manage to resolve the issue, otherwise I can provide further support. 

 

Iris9290

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